Ratings based on 1,176 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Great Hotel and Staff!
We really enjoyed the Philly visit!
Comment from Hotel Management
20 Jan 2025 by Nevaeh, Hotel Management
Thank you for staying with us. We hope to see you again soon!
by A verified traveler
Posted 18 Jan 2025
Toilet kept clogging up due to broken handle
Comment from Hotel Management
19 Jan 2025 by Michael, Hotel Management
My apologies for the inconvenience, we appreciate your business and feedback
by A verified traveler
Posted 18 Jan 2025
Great location, walkable to everywhere. Room is spacious and clean. Only negative thing was service. Called to request extra blanket, called back an hour later to check if someone was on the way. It was 11pm and i was waiting for it. Was told half an hour. I woke up at 3am and still no one came. By then I gave up and just slept without a blanket.
Comment from Hotel Management
18 Jan 2025 by Michael, Hotel Management
We do appreciate your business and your feedback
by A verified traveler from San Francisco
Posted 17 Jan 2025
easy to get around
Comment from Hotel Management
17 Jan 2025 by Alexandra, Hotel Management
Thank you, Dean Michael, for your kind review! We're delighted to hear you found it easy to get around during your stay. We hope to welcome you back for another seamless experience soon!
by A verified traveler
Posted 16 Jan 2025
Comment from Hotel Management
17 Jan 2025 by Alexandra, Hotel Management
Thank you for sharing your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. We strive to provide exceptional service, and your comments highlight areas where we can improve.Please reach out to us directly with more details, as we'd like the opportunity to address your concerns and make things right. Your input is vital in helping us enhance the guest experience.
by A verified traveler
Posted 16 Jan 2025
Honestly no complaints, had a nice stay.
Comment from Hotel Management
17 Jan 2025 by Alexandra, Hotel Management
Thank you, Kelsey! We're thrilled to hear you had a great stay with us. We look forward to welcoming you back for another hassle-free visit in the future!
by A verified traveler
Posted 13 Jan 2025
This was a great location for me as it was just 5 mins walk from where I had to be. The hotel staff was amazing and accommodate my schedule as I was in town for conference and it was clean. They offered Breakfast and Dinner and my room was cleaned everyday. It was an all round amazing stay!
by A verified traveler
Posted 12 Jan 2025
Hotel was great. would stay again for sure!
Comment from Hotel Management
13 Jan 2025 by Michael, Hotel Management
Great to hear, please visit us again soon
by A verified traveler
Posted 10 Jan 2025
Staff was fantastic - front desk, housekeeping, breakfast staff in the dining room!
Comment from Hotel Management
11 Jan 2025 by Michael, Hotel Management
Thank you so much for staying with us, please visit us again soon
by A verified traveler
Posted 9 Jan 2025
The hotel was nice, but there was small details that made the stay uncomfortable. The bed sheet didn’t fit the bed, so this was annoying when trying to get to sleep. The phone didn’t work so when we needed extra bedding, I had to go downstairs. The lack of toilet paper and towels when we checked in, again meant I had to go downstairs to ask for some.
