Ratings based on 12 Verified Reviews

3.7 out of 5
71% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Aug 2022 on Hotels
Excellent view and hospitality, great get away from the hustle and bustle. Will return.
Comment from Hotel Management
26 Aug 2022 by Jay , Hotel Management
What a pleasure having you Luke We are glad you enjoyed our piece of Paradise & we hope to see you again soon
5 out of 5
by A verified traveler

Posted 10 Jan 2020
Comment from Hotel Management
16 Jan 2020 by Palms, Hotel Management
thank you for your great feedback
5 out of 5
by A verified traveler

Posted 31 Jul 2019 on Wotif
We loved staying here, the food, surf, staff and facilities were all amazing. We stayed with our two children (7&8 years) and they loved it also. Highly recommend.
Comment from Hotel Management
6 Aug 2019 by Ayu, Hotel Management
Thank you for your stay. We hope to see you again in the future. Kind regards,
2 out of 5
by A verified traveler

Not as advertised

Posted 6 Jan 2019 on Hotels
The hotel was closing for renovation the day after we left. There were no staff, only the manager. Our room was not cleaned, we had to ask for a room key, towels, toilet paper. The satellite tv wasn’t hooked up.
Comment from Hotel Management
24 Aug 2019 by Wayan, Hotel Management
We are truelly sorry that you were not satisfied As you know We closed the palms for renovation and had not so many staff at the time You were one of last customers before renovations commenced Apologies for any inconvenience caused
5 out of 5
by A verified traveler from Perth, AU

Posted 1 Dec 2018
Beautiful facility in an amazing place!! Great for relaxing Well managed!!
Comment from Hotel Management
24 Aug 2019 by Wayan Ayu , Hotel Management
Thank you for your kind review We enjoyed having you stay The palms
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2018
5 out of 5
by A verified traveler

Une bonne adresse à Cenigan

Posted 19 Aug 2019 on Hotels
Hôtel très agréable surplombant la mer. Belle piscine à débordement. Staff tes prévenant. Une bonne adresse à Ceningan.
Comment from Hotel Management
20 Aug 2019 by Ayu, Hotel Management
Hello Laurlanne, Thank you for your stay and your review. It was our pleasure to host you and we hope you will return and stay longer with us next time. Best wishes and we hope to see you again. Ayu and The Palms Ceningan Team
5 out of 5
by A verified traveler

Sunset paradise

Posted 17 Aug 2019 on Hotels
Our stay at the Palms was wonderful. The atmosohere is very relaxed, beautiful rustic hotel, amazing sunsets everyday. The owners are very kind and so is the staff. We coulnt have been happier to stay there and felt sad to leave.
Comment from Hotel Management
20 Aug 2019 by Ayu, Hotel Management
Pagi Nerima, It was truly a pleasure to meet you and we are happy you enjoyed your stay and the island. Please come back soon... the sunsets will be waiting. All the best from the staff and your new friends at The Palms Ceningan
1 out of 5
by A verified traveler

Posted 16 Jul 2019 on Hotels
Comment from Hotel Management
17 Jul 2019 by Wayan , Hotel Management
Dear Jesper, We are very sorry you were not satisfied with your stay. We take great pride in ensuring guests enjoy their holidays and are deeply sorry you were unsatisfied. With sincerity, Wayan
4 out of 5
by A verified traveler from Utrecht

Leuk, ontspannen hotel met prachtig uitzicht.

Posted 31 Jul 2018
De plek is prachtig, en de kamers zijn prima. Hangt een hele ontspannen sfeer!