Ratings based on 274 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Buena ubicacion facil acceso
Comment from Hotel Management
23 Sep 2024 by Gerencia General, Hotel Management
Hola, buen día estimado Sr. Miguel; De parte de todo el equipo le agradezco se haya tomado el tiempo de compartirnos sus comentarios. Con gusto le estaremos esperando de nuevo en esta que es su casa.
by A verified traveler
Posted 10 Aug 2024
Comment from Hotel Management
23 Sep 2024 by Gerencia General, Hotel Management
Hola, buena tarde estimado Sr. José; Con gusto le saludamos. Agradecemos que nos haya regalado sus valoraciones sobre su hospedaje. Con gusto le estaremos esperando de nuevo en esta que es su casa. Saludos.
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Saludos. , Hotel Management
Estimado Sr. Gerardo; De parte de todo el equipo de City Express by Marriott Celaya Galerías, le agradezco que se haya tomado el tiempo de valorar nuestros servicios. Con gusto le estaremos esperando en su próxima visita a la ciudad.
by A verified traveler
Posted 5 Feb 2024
Muy recomendable. La habitación muy cómoda, con lo necesario. Todo muy limpio y completamente funcional. La recepción fue rápida al igual que la salida.
Comment from Hotel Management
5 Feb 2024 by Gerencia, Hotel Management
Hola, buen día estimado Guillemo; De parte de todo el equipo de City Express by Marriott Celaya Galerías, le agradezco que se haya tomado el tiempo de compartirnos sus comentarios. Con gusto le estaremos esperando en su próxima visita a la ciudad en esta que es su casa. Saludos.
by A verified traveler
Posted 27 Nov 2023
Am don’t think that this hotel was ready for the amount of people that they had booked.
Comment from Hotel Management
30 Nov 2023 by Gerencia, Hotel Management
Dear Ricardo,Thank you for taking the time to share your thoughts regarding this issue.We appreciate you informing us as this is not a common situation at the hotel. I will share your message with the hotel team to work on opportunity areas.Once again, thank you for taking the time to share your comments. I appreciate you choosing to stay with us.
by A verified traveler
Posted 7 Nov 2023 on Hotels
Comment from Hotel Management
9 Nov 2023 by Gerencia, Hotel Management
Hola, buen día estimado David; De parte de todo el equipo de City Express by Marriott Celaya Galerías, le agradezco que se haya tomado el tiempo de valorar nuestros servicios. Con gusto lo estaremos esperando en esta que es su casa. Saludos.
by A verified traveler
Posted 30 Sep 2023
All good
Comment from Hotel Management
30 Oct 2023 by Gerencia, Hotel Management
Dear Roberto,On behalf of the entire hotel team, I want to thank you for your recent visit.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 9 Jan 2020 on Travelocity
Comment from Hotel Management
15 Jan 2020 by Gerencia, Hotel Management
Gracias por elegirnos para su hospedaje, vuelva pronto.
by A verified traveler
Posted 18 Aug 2019
by A verified traveler
Posted 11 Apr 2019
the room size were super super small, no closet, tv super small too, i was able to hear the next door room people talking
Comment from Hotel Management
15 Apr 2019 by General Manager , Hotel Management
We're sorry for the inconvinience, we work on improving our facilities. Have a nice day.
