Ratings based on 323 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Amazing rooms, and the staff is the best I've dealt with. I appreciate you greatly for having such a quality place for people to come enjoy. We really had a great time and look forward to coming back again. Thank you 🙏
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello George,We are thrilled to hear that you enjoyed our rooms and had a wonderful experience with our staff. It was a pleasure to have you as our guest, and we can't wait to welcome you back again in the future. Your kind words mean a lot to us! Thank you for choosing to stay with us.
by A verified traveler from Omaha
Posted 2 Nov 2024
You get what you pay for. It’s a descent place to sleep for 1 night but if you’re spending a couple days somewhere I wouldn’t recommend it. That said , overall it was fine - a little rundown but everything was clean.
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Dustin,We appreciate your feedback and are glad to hear that you found our hotel overall satisfactory. Our team works hard to ensure cleanliness for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 26 Oct 2024
Facility was clean. Evening staff was nice.
Guests were noisy until early morning hours. The fire alarm went off multiple times in error. Breakfast was only a basket of muffins and juice. The tv and thermostat didn’t appear to work well. We won’t choose this one again.
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Gretchen, We appreciate your positive comments about the cleanliness and the evening staff. Your feedback on noise disturbances, the fire alarm, breakfast options, and room amenities is duly noted. Unfortunately, it appears this stay did not meet your expectations, and we regret to hear that.
by A verified traveler
Posted 15 Oct 2024
I had multiple issues during my stay. Giving it a higher rating though because the staff & manager gave me a partial refund for the troubles.
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Shelby,We appreciate your feedback regarding your recent stay. Our team always strives to address guest concerns promptly and efficiently. If you have any further comments or need assistance, please feel free to reach out to our management team directly. Thank you for choosing our hotel for your stay.
by A verified traveler
Posted 13 Oct 2024
Everything about the room was perfect. Definitely liked the bedroom and kitchen in different rooms alot of privacy 5 stars stAff 4 kinda rude
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Michele, We are delighted to hear that you enjoyed your accommodations, especially the separate bedroom and kitchen setup. We appreciate your feedback regarding the staff interaction and will share your comments with the team for further improvement. Thank you for choosing to stay with us.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Jen,We appreciate you choosing our hotel for your stay and hope you had an enjoyable experience overall. Should you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns you may have. We value your input and are always looking for ways to improve our services.
by A verified traveler
Posted 10 Oct 2024
The room was clean and like the kitchenette
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Michele,We appreciate you sharing your positive experience with us regarding the cleanliness of the room and the kitchenette. Our team works hard to ensure all guests enjoy a comfortable stay. Should you have any future feedback or need assistance, please don't hesitate to contact us directly.
by A verified traveler
Posted 15 Sep 2024
The bedding was not clean. Hairs, crumbs, dirty spots on pillow cases. Pulled out the sofa sleeper only to find yellow stains and other stains. Wanted to use the toaster to make toast for daughter and it didnt work. Wont be staying there again.
Comment from Hotel Management
17 Sep 2024 by Manager, Hotel Management
Hello Kori, We regret to hear about your experience and appreciate your feedback. Please know that we take cleanliness seriously and have shared your concerns with the housekeeping team for immediate attention. For any maintenance issues, we recommend reaching out to our front desk during your stay for prompt assistance. Thank you for bringing these matters to our attention.
by A verified traveler
Posted 15 Sep 2024
The room was clean, but didn’t have anything other than one cup and a spoon in the suite. The halls and elevator smelt terrible like smoke and marijuana.
Comment from Hotel Management
17 Sep 2024 by Manager, Hotel Management
Hello Tara, We appreciate your feedback regarding your recent stay. We strive to maintain a clean environment for all guests to enjoy. Please note that we take concerns about odors seriously and will address this matter accordingly. Your input is valuable to us as we continuously work to enhance our guests' experience.
by A verified traveler
Posted 13 Sep 2024
Super nice staff, but needs major work in all other areas.
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello Sierra,Thank you for recognizing our friendly staff's efforts. We appreciate your feedback and have noted your comments for future improvements. Your insights will aid us in enhancing our overall guest experience.
