Ratings based on 986 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Shuttle service was exceptional
Comment from Hotel Management
21 Dec 2024 by Tristan - GM, Hotel Management
Greeting Anjelica -Thank you for sharing your feedback and for scoring your stay a 4 out of 5! We’re thrilled to hear you found our shuttle service exceptional. Providing convenient and reliable transportation for our guests is a priority, and it’s wonderful to know our efforts made a positive impact on your stay.We hope to have the pleasure of welcoming you back soon and making your next stay even better. If there’s anything we can assist you with in the future, please don’t hesitate to reach out.With care,
by A verified traveler
Posted 14 Dec 2024
Room service process needs to be better
Getting the food to someone, timely and not forgetting about it
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Tristan - GM, Hotel Management
Greetings Mikayla -Thank you for the fantastic rating! We’re delighted to know you had such a great experience at the DoubleTree by Hilton Cedar Rapids Convention Complex.We hope to welcome you back again soon. If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to reach out.With care,
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Tristan - GM, Hotel Management
Greetings Eric -Thank you for taking the time to leave a fantastic review! We’re so glad to know that you had a great experience during your stay. If there’s anything we can do to enhance your next visit, please feel free to reach out.We look forward to welcoming you back to the DoubleTree by Hilton Cedar Rapids Convention Complex soon!With care,
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
9 Dec 2024 by Tristan - GM, Hotel Management
Greetings Earl -Thank you for your fantastic rating! We’re so pleased to know you had a wonderful stay at the DoubleTree by Hilton Cedar Rapids Convention Complex.We hope to welcome you back again soon. If there’s anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know!]With care,
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Tristan - GM, Hotel Management
Greetings Jonathan -Thank you for choosing the DoubleTree by Hilton Cedar Rapids Convention Complex for your stay! Also, thank you for the favorable rating! We are all hoping your travels bring you back to us soon!With care,
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Tristan - GM, Hotel Management
Greetings KEITH -Thank you for taking the time to rate your recent stay with us on Orbitz. While we’re glad to see your 3-star review, we’d love to hear more about your experience and any ways we can improve.Your feedback is important to us, and we strive to provide all our guests with a stay that exceeds expectations. If there’s anything you’d like to share or discuss, please feel free to reach out directly.We hope to have the opportunity to welcome you back to the DoubleTree by Hilton Cedar Rapids Convention Complex in the future and provide an even better experience.With care,
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Tristan - GM, Hotel Management
Greetings Randy -Thank you so much for taking the time to rate your experience with us on Expedia! We’re thrilled to see your 5-star rating and are delighted to know you enjoyed your stay.If there’s anything specific you’d like to share about what made your visit special, we’d love to hear it. Your feedback helps us continue providing exceptional experiences for all our guests.We hope to welcome you back to the DoubleTree by Hilton Cedar Rapids Convention Complex in the future. Thank you for choosing to stay with us!With care,
by A verified traveler
Posted 12 Nov 2024
Very good staff people
Comment from Hotel Management
13 Nov 2024 by Tristan - GM, Hotel Management
Greetings Jan -Thank you for your wonderful 5-star review! We’re thrilled to hear that our staff made such a positive impression on your stay. Providing excellent service is always our top priority, and it’s great to know that our team contributed to your experience.We look forward to welcoming you back to the DoubleTree by Hilton Cedar Rapids Convention Complex in the future!With care,
by A verified traveler
Posted 9 Nov 2024
Amazing place to stay if your attending a show at the alliant center. You can get a better location!
Comment from Hotel Management
10 Nov 2024 by Tristan - GM, Hotel Management
Greetings Jeni -Thank you for your amazing 5-star review! We’re delighted to hear that our location made your stay so convenient for attending a show at the Alliant Energy PowerHouse. Being just steps away truly makes it easy, and we’re glad you enjoyed that aspect of your stay.We hope to welcome you back to the DoubleTree by Hilton Cedar Rapids Convention Complex for your next visit!With care,