Ratings based on 960 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Staff and breakfast very good
by A verified traveler from Great horwood
Posted 25 Sep 2024
Reception was very helpful to find us ground floor rooms and I am sure they will be fine once they are finished. The pool area could do with some TLC. Breakfast was free with a good selection to choose from.
Comment from Hotel Management
27 Sep 2024 by Ceeya, Media Manager, Hotel Management
Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay and appreciated the clean property, good breakfast, and convenient location. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back soon!
by A verified traveler
Posted 23 Sep 2024
Poorly maintained
Comment from Hotel Management
25 Sep 2024 by Ceeya, Media Manager, Hotel Management
I would like to extend my sincere apologies for the inconvenience caused during your stay.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Please know that we are working diligently to improve our facilities and enhance the overall guest experience.Your feedback is incredibly valuable to us. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 23 Sep 2024
Property suffers from lax and poor maintenance.leaky faucets in bathroom, poorly draining sinks, pool area needs complete cleaning of the pool deck. The price was low but the hotel was still a poor value.
Comment from Hotel Management
25 Sep 2024 by Ceeya, Media Manager, Hotel Management
Thank you for your feedback regarding your stay at Quality Inn Cedar City. We apologize for the maintenance issues, including the leaky faucets and pool cleanliness. Your insights are invaluable, and we’re committed to addressing these concerns.While we aim for competitive pricing, we understand that true value comes from the overall experience, and we regret falling short. We appreciate your input and hope to improve your experience in the future.
by A verified traveler
Posted 23 Sep 2024
If you want enjoy a quiet sleep time, this is not for you! The towels were either dirty or stained. The corner of the bathroom floors had thick amounts of uncleaned gunk of some sort. The tub looked dirty too - first time we don’t shower in a hotel. The breakfast wasn’t great- eggs were cold and sausage was kind of stale.
The front desk man was absolutely friendly though. I give him 5 stars he was great!!
If none of this bothers you then you’ll be fine.
Comment from Hotel Management
25 Sep 2024 by Ceeya, Media Manager, Hotel Management
I would like to extend my sincere apologies for the inconvenience caused during your stay. We appreciate you bringing both the positive aspects and areas for improvement to our attention.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Please know that we are working diligently to improve our facilities and enhance the overall guest experience.Your feedback is incredibly valuable to us. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 22 Sep 2024
We liked that the room was at the very end of the row. There was an odd dresser just sitting outside our room. It was spacious, but the bathroom was very awkward shaped.
Comment from Hotel Management
25 Sep 2024 by Ceeya, Media Manager, Hotel Management
Thank you for sharing your thoughts about your stay at Quality Inn Cedar City. We’re glad to hear that you appreciated the spaciousness of your room and its location at the end of the hallway.We apologize for the odd dresser outside your room; we will look into this to ensure it doesn’t detract from our guests’ experience. We also appreciate your feedback regarding the bathroom layout, as we strive to provide comfortable accommodations and will consider your comments for future improvements.Your insights are valuable to us, and we hope to welcome you back for an even better experience next time!
by A verified traveler
Posted 18 Sep 2024
Clean, mostly renovated, polite helpful staff ,full breakfast, comfortable bed
by A verified traveler
Posted 18 Sep 2024
We have stayed here before, the property is nice.
Comment from Hotel Management
20 Sep 2024 by Ceeya, Media Manager, Hotel Management
Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay and appreciated the clean property, good breakfast, and convenient location. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back soon!
by A verified traveler
Posted 14 Sep 2024
Staff unavailable after 10 pm. Limited breakfast choices.
Comment from Hotel Management
15 Sep 2024 by Ceeya, Media Manager, Hotel Management
Thank you for taking the time to share your feedback. We’re sorry to hear that we did not meet your expectations.We apologize for the inconvenience of staff availability after 10 pm. We are reviewing our staffing procedures to ensure that we can better accommodate our guests' needs around the clock. Additionally, we regret that the breakfast options did not meet your expectations. We are currently evaluating our breakfast offerings to provide a more varied and satisfying selection for our guests.Your feedback is invaluable to us as we strive to improve our services. We hope to have the chance to offer you a more enjoyable experience in the future.Thank you again for your comments.
by A verified traveler from Ontario
Posted 13 Sep 2024
The room had a shower that didn't drain and the shower head was messed up. When we called to the front desk they did come to the room to unclog the drain and fix things but they shouldn't be messed up in the first place. The bath tub was filthy and looked like it hadn't been cleaned in a long time and when I spilt something on the floor the rag I wiped it up with came up dirty from the floor. Also, you could see they were working on trying to improve the place but they painted or something and didn't replace the base boards. When I went for ice I had to walk through a dirty hallway to an ice maker that didn't work and so had to go to the other building to get it. Probably would not recommend this place even though the staff was wonderful.
