4/10 Poor
Donald
Nov 27, 2024
When booking the room with Expedia I checked off that I wanted a ground floor room. This was selected.
When I got to the motel they gave me a room on the 3rd floor; I told them I had definitely booked a ground floor room. I insisted on a ground floor room as we are seniors and had a fair amount of luggage.
They ended up charging me extra for a ground floor room which I paid. As far as I am concerned Expedia owes me a refund.
Donald
Stayed 1 night in Nov 2024