Ratings based on 213 Verified Reviews

3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 31 Aug 2024 on Hotels
I have stayed many places so far and I do not have the highest expectations, but this was not worth staying. The party on the roof across the street was so loud, I left my stay early. I am not so sensitive to noise, but wow.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2024
3 out of 5
by A verified traveler

Posted 4 Jul 2024
Very friendly staff. No hot water!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2024 on Hotels
4 out of 5
by A verified traveler from Charleston

Posted 23 May 2024
Tsai hotel was beautiful 6 years ago. It’s need updating on the paint and toilet. There was no refrigerator or TV in the room.
3 out of 5
by A verified traveler

Little disappointed with loud construction sounds.

Posted 6 May 2024 on Hotels
Stayed 2 nights and every morning little past 8am banging starts probably renovating but as a hotel most of the guests are tourists and obviously liked to sleep-in instead woken with loud sounds. They could have at least start it after 10am to 4pm. Towels were too rough, half full water bottles in the fridge, no shower curtain. Rooms looks and feels clean.
1 out of 5
by A verified traveler

Will Never Recommend

Posted 12 Mar 2024 on Hotels
Very bad customer service experience! After booking and paying online, they denied the room I booked and they wanted me to pay additional payment so I can get the room I booked and paid online! Very bad experience! The Manager is not deserving of his position! Overall, I will definitely not come back and will not recommend!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jan 2024 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2023