Ratings based on 54 Verified Reviews

3.9 out of 5
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Nov 2024
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Amazing view and great staff
5 out of 5
by A verified traveler

Posted 6 Nov 2024
The building needs updating. (Elevator still reads 2011) weird smells. The room I was in was well kept but again, could use some updates. The staff were very helpful and friendly. Room service everyday was nice and clean. Refilled any commodities that needed filling. Food was good. The location is fantastic. It’s in the centre of all necessary stores. Close to Ayala IT park and some great restaurants around. Carefull tho when walking around; lots of street children running rampant and homeless ppl staring if your alone. Otherwise. Would come back and would recommend.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Hotel is very nice and clean except when we stayed in the hotel for 2 days we couldn’t use the pool due to their maintenance, had to clean that day.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Nice place to stay very clean excellent Style
5 out of 5
by A verified traveler

Posted 27 Sep 2024
Nice
4 out of 5
by A verified traveler

Posted 18 Sep 2024
People was good Customer Service there was a bug in the bathroom water was on the floor it didn’t go down the
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2024 on Hotels
3 out of 5
by A verified traveler

Posted 23 Aug 2024 on Hotels
Common bathroom for the pool is yuck. Most doors are not even attached anymore and the 2 doors that are attached cant be locked. It smells so bad in there, it doesn’t feel or look luxurious at all. Im sure men side is the same, my husband went it there and he got out real quick, he also said the bathroom window is facing where people are walking and can easily be seen if he used the bathroom. Elevator is also super slow, just too many floors for 4 elevators and most of time it breaks, so you have 1 or 2 elevators working for 30+ floors. Only 5 stars here are the front desk employees.
3 out of 5
by A verified traveler

Posted 23 Aug 2024 on Hotels
Elevator is very annoying! It takes forever to arrive, most elevators break and keeps having maintenance which makes the matter worse. They also charge stain fee when my dad had a wound from his feet, it was not a lot, and can easily come off with one wash, but still charged him extra, probably because he is foreigner.