Ratings based on 13 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Aug 2019
It is affordable pension house with good quality services and its near from some tourist destination
Comment from Hotel Management
17 Aug 2019 by Shien, Hotel Management
Good day!
Thank for making an effort on leaving us a good review. We are glad that you had a nice stay at our pension inn.
Thank you.
by A verified traveler
Small rooms, smaller attitudes
Posted 15 Jul 2019 on HotelsGreat location, rideshares are cheap so no problem there. The staff was less than enthusiastic about helping though. I was not aware of the key/control feature, I asked for help and was scolded. I would ask the staff for help and they were less than glad to help. They also would only let one person help when there were several people behind the desk (they all spoke English). As she was on the phone, it took 20 minutes to answer a question about the WiFi.
Comment from Hotel Management
17 Aug 2019 by Shien, Hotel Management
Good day!
Our apologies that you have experienced that in your stay. We will make sure to address this matter.
by A verified traveler
You get what you pay for.
Posted 24 Apr 2019 on HotelsWifi was not working. Hot water was not available.
Comment from Hotel Management
21 Aug 2019 by Malou, Hotel Management
Our apologies for the hot water was not available and the wifi was not working during your stay Mr. Oliver. Thank you for giveing time making a review. We will work on it to improve our service.
by A verified traveler
Posted 22 Apr 2019 on Hotels
by A verified traveler from Iloilo city Philippines 🇵🇭
Posted 22 Feb 2019
Very clean and friendly staff. Nice place to stay.
Comment from Hotel Management
23 Apr 2019 by Malou, Hotel Management
Thank you very much :)
by A verified traveler
Amazing 1 night stay
Posted 17 Feb 2019 on Hotelst'was an amazing stay.... Had a good sleep... Great service.... I'll definitely book again.... Plus the location ++ nearby coffee shop... Restore and walk in distance to Ayala Mall...
Comment from Hotel Management
21 Aug 2019 by Malou, Hotel Management
Thank you for taking time to review. :)
by A verified traveler from Mabolo, cebu city
Posted 15 Jun 2018
Location is great for 2 big shopping malls. Toilet & bathroom needs attention or proper maintenance. Aircon also needs caring as direction of wind is stock downwards.
Comment from Hotel Management
20 Jun 2018 by Malou, Hotel Management
Thank you for the review. Rooms are scheduled for renovation within the year. We hope you will still come back and stay with us and it will be a better accommodation. Thank you very much.
by A verified traveler
In the dog pound
Posted 10 Feb 2018
Cons: Hotel should consider contacting bylaw enforcement authorities to address noise coming from the various neighbours dogs.
While the hotel staff were great and the facilities acceptable, you will not like New Era if you place any value on peace and quiet. Hotel is in a residential pocket within which there seem to be at least 50 dogs who bark relentlessly 24 hours / day. Bring your earplugs.
by A verified traveler
Posted 29 Feb 2020 on Hotels
by A verified traveler
God beliggenhed
Posted 16 Mar 2018 on HotelsDer var lidt murertue omkring hotellet ellers var det et hotel vi gerne booker igen pga den gode beliggenhed til visa center og ayala marked samt massage spa og natklub
