Ratings based on 208 Verified Reviews

3.7 out of 5
76% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Jul 2024
This is our 6th or more times we've stayed at this hotel. We've noticed that the room has gotten smaller & tightier. We used to have robes, slippers, combs, shampoos & conditioners. But we've noticed some of those items were missing.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jun 2024
4 out of 5
by A verified traveler

Helpful

Posted 17 May 2024 on Hotels
Security staff friendly but not as helpful as in times past. Desk and service staff helpful and friendly; but sheets are not always changed unless you insist. Power was out once.
4 out of 5
by A verified traveler

Business

Posted 20 Apr 2024 on Hotels
4 out of 5
by A verified traveler

Helpful

Posted 20 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 19 Mar 2024
Good hotel 9 out of 10. Highly recommend the staff was wonderful and kind. The rooms were clean and comfortable.
4 out of 5
by A verified traveler

Posted 5 Mar 2024
Need more toilet paper in the bathroom.
Comment from Hotel Management
11 Mar 2024 by Cherry Joy Pepito, Hotel Management
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
2 out of 5
by A verified traveler

Posted 28 Feb 2024
Pillows are old and flat, bath towels are old and so thin. No hand towels no face cloth no bath mat. Breakfast is gross, always the exact same food everyday. Staff are very nice. Location sucks
Comment from Hotel Management
29 Feb 2024 by Cherry Joy Pepito, Hotel Management
Thank you for choosing our hotel and for your positive review! We appreciate your feedback; we will strive to work in improving our services. At our hotel, we strive to provide exceptional service and a memorable stay for all our guests. It's rewarding to know that we were able to meet your expectations and create a positive impression. Should you or your friends plan to visit again, we would be more than happy to welcome you back and make your stay even more enjoyable.We look forward to serving you and your friends in the future. If there is anything else we can assist you with, please feel free to let us know.Glad To Be Of Service,Cherry Joy PepitoFront Office Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jan 2024