Ratings based on 150 Verified Reviews

3.6 out of 5
78% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Dec 2024
Location was great, easy to find and in city center. Room was spacious and looked great!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
1 out of 5
by A verified traveler

Unprofessional

Posted 11 Jan 2022 on Hotels
The hotel failed to advertise or wven advise me BEFORE my arrival that there was no electricity, elevator, breakfast, wifi or internet. i never recieved any notice. no email, call or text. It was only when i arrived qnd was offered a refund if i didnt want to stay. Note to manager: Notify guests BEFORE BOOKING AND PAYMENT, OR AT LEAST GIVE THEM THE COURTESY OF A PHONE CALL. not just wait until they arrive to inform them. no aircon or electricity for most of the day. at least you should have offered a partial refund. INSTEAD ibwas charged full price. The staff was doing the best they could. Its the managers fault. Ive stayed there before with good experience. But this is likely my last stay due to poor service.
5 out of 5
by A verified traveler

Good stay

Posted 9 Oct 2021 on Hotels
friendly staff. nice place
Comment from Hotel Management
9 Oct 2021 by Madie, Hotel Management
Hi Sir, Thank you for staying with us. Hoping to be of service to you again soon. Keep Safe.
3 out of 5
by A verified traveler

Posted 23 Jun 2021
Poor airconditioning system
Comment from Hotel Management
26 Jun 2021 by MF, Hotel Management
Hi Sir, Thank you for staying with us. Rest assured that we will check this concern with our maintenance. Hoping to be of service to you again soon.
5 out of 5
by A verified traveler

Posted 14 Mar 2020 on Hotels
I had a real good time. The employees were fantastic. I plan on coming back and staying at Mabolo Royal Hotel.
5 out of 5
by A verified traveler

Posted 6 Jan 2020
My family is always happy this hotel staff is very kind and helpful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2020
3 out of 5
by A verified traveler

Posted 22 Dec 2019 on Hotels
staff are helpful. location is okey next to a convenient store.comfy room and comfy beds. good stream of hot water. nothing fancy. exactly what you paid for.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Dec 2019 on Hotels
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