Ratings based on 3 Verified Reviews
3.7 Room cleanliness
2.7 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2019 on Hotels
Comment from Hotel Management
31 Jan 2019 by Mary Dyn, Hotel Management
Dear Valued Guest,
Thank you so much for rating us!
We wish you all the best and we hope to see you next time.
Best Regards,
Mary Dyn
by A verified traveler
Small Condo
Posted 17 Jan 2019 on HotelsThe rooms are small. The only sink is the kitchen sink which I hit my head on the cabinets brushing my teeth. No mirror or shelf in the shower room. Only 10 TV shows on cable and all are non English speaking channels. But great location. Located with in walking distance of SM city Mall and Ariya mall. Lion food store with in walking distance also.
Comment from Hotel Management
2 Feb 2019 by Mary Dyn, Hotel Management
Dear Mr./Ms. Dale,
We would like to apologize for the series of unfortunate incidences that you experienced during your stay with us. Please rest assured we have addressed this with the team to ensure we improve on this.
Sincerely,
Mary Dyn
by A verified traveler
Posted 16 Feb 2019
I was uncomfortable without the counter and did not change the towel.
Comment from Hotel Management
19 Mar 2019 by Dyn, Hotel Management
Dear Valued Guest,
Thank you for taking the time to review your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We wish you all the best and we hope to see you next time
Regards,
Mary Dyn