Ratings based on 295 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
by A verified traveler
Posted 7 Aug 2024
Probably the worst room I have stayed in, hope I get to post pictures.
The free parking is in a muddy area off the street, surrounded by beer bottles. There is a guard there all night.
The lobby was dated, worn but clean.
At check in they couldn’t find my reservation. I showed her it was on Expedia. She asked me to have a seat while she looked. While sitting there another person came up, she checked them in and then went back looking for mine. She came over and asked who I booked through even though I had showed her.
Finally I get to my room. Every wall had significant stains and somehow even the ceiling. The shower and bathroom had black mold and the fixtures hadn’t been cleaned in a while. Then the real horror. I always check the AC filters. The air was weak and not teal cold. The filter was the wrong size and had caked dust. But worst the AC grill behind the filter was covered in black and even blue mold. After cleaning the filter the air flow improved some but just helped spread the mold.
The only good was the sheets and towels where clean.
It does have a restaurant, pool and attached fee gym, none I used. Near Cebu IT park so food and mall near by.
I told the front desk and showed pictures of the poor state of the room. I got the half smile, with sorry for your experience and will tell management. She said they were renovating one room at a time.
Obviously management doesn’t care or they would stick a bio hazard sticker on the door snd not rent it.
by A verified traveler
Posted 7 Jun 2024 on Hotels
The air conditioning is not cold.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 28 Apr 2024
Wonderful staff
Good location
by A verified traveler
Posted 17 Apr 2024 on Hotels
by A verified traveler
Posted 11 Mar 2024
Great connected gym
by A verified traveler
Posted 5 Mar 2024
Nothing
by A verified traveler
Posted 22 Jan 2024 on Hotels
WiFi is not working I stay for 4 days remote controls. Need to replace
by A verified traveler
Posted 6 Jan 2024
