Ratings based on 484 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
Centrally located
Comment from Hotel Management
25 Dec 2024 by Katrina, Hotel Management
Dear Ms. Ma Rita,Thank you for choosing Holiday Inn Cebu and for taking the time to give us a perfect score following your recent stay.We are thrilled to know that you had a wonderful experience! We also appreciate your kind words about our great location. Your feedback inspires our team to continuously deliver exceptional service to all our valued guests.We look forward to welcoming you back soon!Warm regards,Katrina GerbabuenaDuty Manager
by A verified traveler
Posted 21 Dec 2024
Good service and close to shopping mall.
Comment from Hotel Management
25 Dec 2024 by Katrina, Hotel Management
Dear Shane,Thank you for choosing Holiday Inn Cebu and for taking the time to give us a perfect score following your recent stay.We are thrilled to know that you had a wonderful experience! We also appreciate your kind words about our great location and the excellent service provided by our staff, which left a lasting impression during your stay. Your feedback inspires our team to continuously deliver exceptional service to all our valued guests.We look forward to welcoming you back soon!Warm regards,Katrina GerbabuenaDuty Manager
by A verified traveler
Posted 19 Dec 2024
I love the buffet and the staff. Staff are all helpful from the dining room to the front desk.
Comment from Hotel Management
25 Dec 2024 by Katrina, Hotel Management
Dear Ms. Isabelle,Thank you for choosing Holiday Inn Cebu and for taking the time to give us a perfect score following your recent stay.We are thrilled to know that you had a wonderful experience!We also appreciate your kind words about our buffet breakfast and the excellent service provided by our staff, which left a lasting impression during your stay. Your feedback inspires our team to continuously deliver exceptional service to all our valued guests.We look forward to welcoming you back soon!Warm regards,Katrina GerbabuenaDuty Manager
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Willisa, Hotel Management
Dear Mr. Adam, Warm greetings from Holiday Inn Cebu City! Thank you for taking the time to share your feedback with us. We are glad to know that you had a great experience during your stay with us. Your recognition by rating us with an overall high score, encourages our team to continually strive for improvement in every possible way. We look forward to serving you again in the near future. Best regards, Maria Willisa Z. VergaraDuty Manager
by A verified traveler from London
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Katrina, Hotel Management
Dear Mr. Flloyd,Thank you for taking the time to share your feedback and for the perfect rating you gave us following your recent stay at Holiday Inn Cebu!We are thrilled to hear that you had an enjoyable staycation. Our goal is to provide every guest with a memorable experience, and we are so pleased to know that we succeeded in doing so for you.We look forward to welcoming you back soon!Warm regards,Katrina GerbabuenaDuty Manager
by A verified traveler
Posted 9 Dec 2024
Breakfast very good. Not overcrowded since you pay separate fee for dining. Plus you keep your seat in dining area.
Comment from Hotel Management
15 Dec 2024 by Katrina, Hotel Management
Dear Mr. Michael,Thank you for taking the time to share your wonderful experience following your recent stay at Holiday Inn Cebu.We are thrilled to receive your perfect rating! We are delighted to hear that you enjoyed our buffet breakfast and had a pleasant dining experience at Sevii Restaurant.Your positive feedback motivates us to continually strive for excellence and deliver exceptional service to our valued guests.We look forward to welcoming you back soon!Warm regards,Katrina GerbabuenaDuty Manager
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Katrina, Hotel Management
Dear Mr. Steven,Thank you for taking the time to share your feedback following your recent stay at Holiday Inn Cebu City.We are thrilled that we were able to exceed your expectations, leading to your perfect rating. It is always a pleasure to hear that our guests had such an enjoyable experience.We look forward to welcoming you back soon!Warm regards,Katrina GerbabuenaDuty Manager
by A verified traveler
Posted 6 Dec 2024
I liked how it was located to many destinations
Comment from Hotel Management
8 Dec 2024 by Katrina, Hotel Management
Dear Mr. Ronald,Thank you for taking the time to share your feedback following your recent stay.We are thrilled to receive your positive review and are grateful for the overall high rating you have given us. It is always a pleasure to know our guests had an enjoyable experience.We look forward to welcoming you back soon for another memorable staycation as you explore the vibrant Cebu City!Warm regards,Katrina GerbabuenaDuty Manager
by A verified traveler
Posted 3 Dec 2024
Great service
Comment from Hotel Management
5 Dec 2024 by Katrina, Hotel Management
Dear Mr. Dougald Nelson,Thank you for choosing Holiday Inn Cebu and for sharing your wonderful feedback, as well as for giving us such a perfect rating following your recent stay.We truly appreciate your kind remarks about our staff's excellent service. It’s gratifying to know that their efforts left such a positive impression during your stay.Your feedback serves as a great motivation for us to continue striving for excellence in every aspect of our service.We look forward to welcoming you back soon!Best regards,Katrina GerbabuenaDuty Manager
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Katrina, Hotel Management
Dear Mr. Patrick,Thank you for taking the time to give us such a high rating based on your overall experience with us.We are delighted to hear that you had a pleasant stay. We greatly appreciate your recognition of our efforts, as it helps us continue improving in every way possible.We look forward to welcoming you again soon!Warm regards,Katrina GerbabuenaDuty Manager
