Ratings based on 287 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
its metro,so convenient with business site.. highly recommends to my friends.
by A verified traveler
Posted 26 Oct 2024
Very comfortable stay
by A verified traveler
Posted 18 Aug 2024
Location
by A verified traveler
Posted 9 Aug 2024
This was convenient since we were having an event in this hotel as well. I arrived kinda late so I just bought hot food from their convenience store. The front office was friendly & accommodating. There was a nearby lechon house which is quite popular.
by A verified traveler
Posted 5 Aug 2024 on Hotels
by A verified traveler from Stockton
Posted 15 Jun 2024
by A verified traveler
Posted 4 Jun 2024
by A verified traveler from Port Neches
Posted 23 May 2024 on Orbitz
Staff is unprofessional and unorganized. They keep telling us our suite room is ready by 2:00 pm and then 2:20 pm 2:30 pm 3:00pm and the room was ready at 3:30 pm. We found out that the previous occupants checked out already (this time its already 3:30pm) but they did not clean the room and the attendant keep telling us she called already and the room should be ready soon. The lobby don’t have enough space so sit down and staffs is not friendly at all. This hotel was recommended to me and for sure I am not going back. Its not just us who encountered this problem, the people we've talked they have the same problem and she got mad at them and provided them a temporary room for a while. You can do better than this hopefully your service will improve.
by A verified traveler
Posted 6 May 2024 on Hotels
by A verified traveler from Mission hills
Posted 11 Feb 2024
Location is perfect and the room is huge