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Grand Memories Santa Maria - All Inclusive

3.5 star property
Family-friendly beachfront location with outdoor pool

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Photo gallery for Grand Memories Santa Maria - All Inclusive

On the beach, white sand, beach towels, snorkeling
Exterior
Reception
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, iron/ironing board, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Pool
  • Breakfast included
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Minibar, in-room safe, iron/ironing board, bed sheets

Junior Suite

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Iron/ironing board
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite

Minibar, in-room safe, iron/ironing board, bed sheets

Deluxe Suite

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Iron/ironing board
  • 74 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, iron/ironing board, bed sheets

Junior Suite (Superior)

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Iron/ironing board
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Municipio Caibarien, Cayo Santa Maria, Villa Clara, 52610

What's nearby

  • Delfinario en Cayo Santa Maria - 18 min walk - 1.5 km
  • Cayo Santa Maria Dolphinarium - 11 min drive - 8.6 km
  • Playa Las Gaviotas - 15 min drive - 9.0 km
  • Museo de Agroindustria Azucarero Marcelo Salado - 58 min drive - 69.7 km
  • Crab Statue - 58 min drive - 69.7 km

Restaurants

  • ‪Sunset Snack - ‬13 min walk
  • ‪Café Royalton - ‬13 min walk
  • ‪cigar bar cohiba - ‬4 min drive
  • ‪lobby bar Villa Blanca - ‬4 min drive
  • ‪Cabairen - ‬6 min drive

About this property

Grand Memories Santa Maria - All Inclusive

All-inclusive family-friendly property by the ocean
You can look forward to a free breakfast buffet, a beach bar, and a poolside bar at Grand Memories Santa Maria - All Inclusive. This property is a great place to bask in the sun with a white sand beach, kayaking, and snorkeling. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a terrace and a garden, guests can connect to WiFi in public areas (surcharge).
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, babysitting (surcharge), and wedding services
  • Luggage storage, multilingual staff, and beach towels
Room features
All 342 rooms offer comforts such as air conditioning, in addition to thoughtful touches like safes and minibars.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Balconies or patios, coffee/tea makers, and limited housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar

Restaurants on site

  • BUFFET RESTAURANT
  • EMPORIUM RESTAURANT
  • GRAZIE ITALIAN RESTAURANT
  • MEXICANA CANTINA
  • TESICO

Things to do

  • Beach volleyball
  • Children's pool
  • Free children's club
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Snorkeling

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for wireless internet in public areas: USD 1 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Memories Santa Maria All Inclusive All-inclusive property
Grand Memories Santa Maria All Inclusive Cayo Santa Maria
Grand Memories Santa Maria All Inclusive
Memories ta ia Inclusive
Grand Memories Santa Maria All Inclusive
Grand Memories Santa Maria - All Inclusive Cayo Santa Maria

Frequently asked questions

Does Grand Memories Santa Maria - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Memories Santa Maria - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Memories Santa Maria - All Inclusive?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Grand Memories Santa Maria - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Grand Memories Santa Maria - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Memories Santa Maria - All Inclusive?

Yes, the property is all-inclusive.

Where is Grand Memories Santa Maria - All Inclusive located?

Wake up to the ocean at your door at this property, which is located by the ocean and set on the beach.

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Grand Memories Santa Maria - All Inclusive Reviews

Reviews

5.8
Rating 10 - Excellent. 11 out of 77 reviews
Rating 8 - Good. 18 out of 77 reviews
Rating 6 - Okay. 12 out of 77 reviews
Rating 4 - Poor. 22 out of 77 reviews
Rating 2 - Terrible. 14 out of 77 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10

beautiful beach and good food at the buffet despite long queues to get it. Room needs to be totally refurbished to be compared to an European 5 stars resort! However, the staying was pleasant!
Stayed 5 nights in Mar 2020

10/10

El hotel estuvo a la altura de lo esperado. El servicio fue muy bueno en todo sentido.
Stayed 4 nights in Mar 2020

2/10

Nonostante avessimo una yunior suite Jon sono stati in grado di consegnarmi un cuscino (dico uno) perché mancava sul letto in 8 ore dopo numerose richieste......
Stayed 1 night in Feb 2020

4/10

Nous avons du changer de chambre car la première sentait fortement mauvais, la baie vitrée donnant sur le balcon ne s ouvrait pas, les draps étaient tachés et les carrelages de la salle de bain tombaient dans la baignoire. Le check-in annoncé à 15h n'a pas pu se faire à l heure car la Chambre n'était pas prête. Les prestations proposées ne correspondent pas à un hotel 5 étoiles. Je pense que cet hotel doit être rénové au plus vite.
Stayed 1 night in Feb 2020

6/10

Stayed 2 nights in Jan 2020

4/10

Der Strand ist super, Das 5 Sterne Hotel hat seine Besten Zeiten erreicht. Der Zustand der Anlagen ist veraltet.
Stayed 3 nights in Dec 2019

4/10

Se non fosse per il direttore ( italiano) gentilissimo e sempre a disposizione nonché per il personale stupendo avrei fatto una recensione totalmente negativa.Ho soggiornato per le festività natalizie, Le camere spaziose e bagno nella norma, letti confortevoli. Location stupenda ma purtroppo cibo pessimo, ripetitivo. Mi sono ammalato per il mangiare davvero spregievole e purtroppo essendo una delle priorità di un all inclusive lo sconsiglio vivamente. Deluso purtroppo.Animazione nulla di particolare.
Stayed 3 nights in Dec 2019

2/10

Kæmpe stort og alt for dyrt resort, hvor beliggenheden = stranden er det eneste positive. Ingen info. ved ankomst. Bygningerne trænger meget til vedligehold, gangene meget mørke (kun lys om aftenen på trods af mørke døgnet rundt), værelserne snavsede (specielt døre, håndtag, kontakter, MEGET mug i håndvask og brusekabine, meget fugtige værelser (de rene håndklæder slet ikke tørre). Mini-baren (all-inclusive) bestod af 1 flaske vand, 1 cola og 1 øl. Ved opfyldning næste dag bad vi om 1 flaske vand og 2 øl, men kunne kun få 1 øl???). Ingen lys i det ene værelse, meget svagt lys i soveværelset - umuligt at læse ved. Der var kaffe og the-breve, men ingen el-kedel? Der var to buffet-restauranter, der begge var helt forfærdelige - må have ørepropper i for at udholde larmen pga. at personalet konstant kører med stålborde (ikke med gummi-hjul) og med raslende service. Desuden utrolig kedelig mad (kød enten råt eller som skosåler) uden nogen form for krydderi. Næsten umuligt at opdrive salt og peber. Uhyggelig lang kø ved alle “kokke-stationerne” (unge drenge, der forsøger så godt, de kan med dårlige hjælpemidler (bulede pander, for lidt olie, mangel på ingredienser (opfyldning)). Når man skal have drikkevarer, skal personalet hente det ved en luge, må stå i kø, får kun skænket/udleveret halve glas dvs. lang ventetid, håbløse mængder selv af flaskevand, der selvfølgelig også er dyrt. Der findes 4 “restauranter”, hvor man (hvis heldig) kan booke bord max. 3 x pr uge - roligere, kedeli
Stayed 6 nights in Dec 2019

10/10

excellent condition great attention super nice Súper clean the rooms bathroom excellent love the place
Stayed 2 nights in Nov 2019

10/10

In Europe this is a 5star hotel. We traveled around in Cuba for 24 days. This was our best hotel.. good and fresh food. Good drinks at all bars. Clean rooms, everyday. Also everyday refill in minibar at the room. Staff was friendly and service minded. As soon as we arrived their management informed us that they are there for whatever we like. My husbands birthday they noticed and invited us to a really nice dinner outside hotel, with cake show and really good food, and made us feel appreciated and welcomed. It’s a really cleaned up place and all staff are there to make your visit as goos as possible. We strongly recommend this hotel and their management. Many thanks especially to Riccardo, the GM who also work on the floor together with all staff. See you soon again Fikret and Monika from Sweden
Stayed 7 nights in Dec 2019

6/10

Contro:Tempo di attesa di 6 ore e mezza per avere la stanza, primo giorno mancava acqua calda Pro: Stanza bella con letto comodo, cibo internazionale di buon livello
Stayed 1 night in Nov 2019

6/10

Stayed 2 nights in Nov 2019

2/10

iver
Stayed 2 nights in Nov 2019

8/10

Stayed 4 nights in Oct 2019

10/10

Le buffet est excellent le service aussi. Les gens sont gentil. La plage est sublime je ne pouvait pas demamder plus.
Stayed 4 nights in Oct 2019

8/10

Stayed 1 night in Oct 2019

2/10

Stayed 3 nights in Sep 2019

10/10

My experience is excellent because the hotel have comfortably, the staff is very friendly, the food is too much and more Thank you
Stayed 3 nights in Sep 2019

8/10

Stayed 1 night in Sep 2019

4/10

No es un hotel que pueda considerarse de 4 estrellas, la habitación estaba sucia, no la tenían preparada a la hora que tocaba y no teníamos nada en el minibar. la tapa del váter estaba rota y en general el personal bastante pasota. La gente del bufet y del lobby si que eren muy agradables. Lo bueno que tiene es la playa.
Stayed 2 nights in Sep 2019

10/10

Stayed 6 nights in Aug 2019

4/10

The worst experience. I will never go back to this hotel.
Stayed 2 nights in Aug 2019

6/10

Stayed 6 nights in Aug 2019

4/10

Stayed 1 night in Aug 2019

8/10

Eravamo preoccupati dopo aver letto le recensioni Dobbiamo ammettere che il resort è andato oltre le nostre aspettative anche se di 5 stelle non ha nulla La spiaggia è bellissima con spazi ampi e ben attrezzata Il personale sempre gentile e attento anche se spesso non sufficientemente efficace (piscina senza regole) La struttura è migliorabile e l'arredamento richiede qualche cambiamento Cibo e cocktail con ampia scelta e rapporto qualità prezzo alla fine accettabile (non di eccellente qualità con qualche eccezione come la frutta fresca ma non è possibile richiedere di più visto il prezzo) Ottimo l'intrattenimento anche con spettacoli serali divertenti Note negative sicuramente la pulizia e attenzione per alcune aree comuni (anche se nella nostra stanza non abbiamo trovato insetti) e poi ... se siete italiani stanne alla larga dal ristorante che di italiano ha solo il nome Ultimi consiglio portate un buon repellente e usate il bus Transgaviota per i collegamenti per l'Avana 25 CUC il biglietto
Stayed 4 nights in Aug 2019