Ratings based on 78 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Giambattista, Hotel Management
Dear Melissa, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our hospitality. At the Tree Tops we aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We do hope to have the chance to welcoming you back to our hotel in the future.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Giambattista, Hotel Management
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our hospitality. At the Tree Tops we aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We do hope to have the chance to welcoming you back to our hotel in the future.
by A verified traveler
Posted 7 Jul 2024 on Hotels
Hotel’s staff communicated very politely and proactively. Our understanding (which is very subjective, of course 😊) of “private beach” was the access to beach where one can swim, enjoy the water , and do a little bit of very elementary snorkeling. What was offered to us is more of an access to water where none of the above listed activities can be done. To sum up, we realised that the term “private beach” was used very loosely in the description of this property.
Comment from Hotel Management
7 Jul 2024 by Giambattista, Hotel Management
Dear Klaudia,The term “Private Beach” does not really need a subjective interpretation. Private means Private and Beach means Beach. And this is the expression we use in the description of our property. We do not advertise anything but that: a private sandy beach, with chairs and sun beds, in front of our hotel, which our guests can use to relax in front of the famous Belize Barrier Reef. We did not mention about snorkeling or any other water related activity.This is the characteristic of Caye Caulker. The Barrier Reef lies just few hundred meters from our shores. Between the reef and Caye Caulker shores you will find “just” seagrass and sand. To visit the reef you have to take a snorkeling tour, because it is a national park and you need to be accompanied by Park Rangers or Guides. You can definitely go snorkeling around Caye Caulker shores including our PRIVATE BEACH, but you will only experience seagrass and sand. After explained the obvious, universal, meaning of Private Beach, let us convey to you one small regret we have in reading your review. We thought that main elements of the offer of our hotel were providing a comfortable, elegant, clean accommodation, adding some complimentary services (like free use of bicycles or free bottled drinking water) delivered by a warm, friendly, supportive management/staff. Characteristics always mentioned in all the enthusiastic reviews we receive every day from all our customers.It is a pity that you did not left us any comments on these elements.
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
27 Oct 2024 by Giambattista, Hotel Management
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our hospitality. At the Tree Tops we aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We do hope to have the chance to welcoming you back to our hotel in the future.
by A verified traveler
Posted 19 Jun 2024
Great ownership, very attentive and caring. Safe place and great Realestate.
Comment from Hotel Management
27 Oct 2024 by Giambattista, Hotel Management
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our hospitality. At the Tree Tops we aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We do hope to have the chance to welcoming you back to our hotel in the future.
by A verified traveler
Posted 18 Jun 2024
Audre was a huge help, even arranged our taxi and water taxi for us from the airport. Nice, clean room, with plenty around to do. The swim up bar next door was one of the best parts- go see my buddy Brayan over there and get with Captain G with Nemo’s Adventures for a day of fun snorkeling, fishing, and checking out the other islands! Definitely will be back!
Comment from Hotel Management
27 Oct 2024 by Giambattista, Hotel Management
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our hospitality. At the Tree Tops we aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We do hope to have the chance to welcoming you back to our hotel in the future.
by A verified traveler
Posted 27 May 2024
Upon arrival the host was very helpful and went above and beyond to make our stay memorable. Caye Caulker was my choice to spend a relaxing birthday on barefoot island, with great people and a laid back vibe.
My room was decorated with a birthday touch, and love the decor. It was such experience and loved the location slightly away from the strip but near restaurants and the reggae bar. I will be returning for sure. Thank you TTH
by A verified traveler
Posted 20 May 2024 on Hotels
Comment from Hotel Management
27 Oct 2024 by Giambattista, Hotel Management
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our hospitality. At the Tree Tops we aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We do hope to have the chance to welcoming you back to our hotel in the future.
by A verified traveler
Posted 20 May 2024 on Hotels
by A verified traveler
Posted 9 May 2024
I absolutely loved this property! It was clean, the staff was extremely helpful, and the details were amazing. I stayed in the sunset suite, which was a 3rd floor walk up. It was clean, spacious, modern and so beautiful. I will be back and I look forward to booking this space again. Thank you Treetops for making my 40th birthday so special!
Comment from Hotel Management
9 May 2024 by Giambattista , Hotel Management
Dear Toyota,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our hospitality. At the Tree Tops we aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We do hope to have the chance to welcoming you back to our hotel in the future.
