Ratings based on 736 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Was given a cabin just meters away facing a road and roundabout despite of request for a quiet facing cabin. It is very noisy till late.
Comment from Hotel Management
27 Nov 2024 by Discovery Parks Swan Valley, Hotel Management
G’day Yuan, thanks for taking the time to leave us your kind words. We’re sorry that you felt it was noisy, we try our best to accommodate our booking requests. With regards to the noise, that might have been due to some exciting upgrades in the park that will make for a better experience next time you are here! Kind Regards, the Discovery Parks - Swan Valley team.
by A verified traveler from Perth
Posted 15 Nov 2024
Peaceful lovely establishment
Very clean friendly staff and happy campers
Comment from Hotel Management
18 Nov 2024 by Discovery Parks Swan Valley, Hotel Management
G’day Daniel, thanks for taking the time to leave your wonderful words! We always aim to provide an awesome holiday for all of our guests and are so pleased to know we got it right. We hope to have you over again, sooner rather than later! Kind Regards, the Discovery Parks - Swan Valley team.
by A verified traveler from Comox
Posted 13 Nov 2024
I stay in the studio cabin, it had everything i needed clean, safe lovely area
Comment from Hotel Management
18 Nov 2024 by Discovery Parks Swan Valley, Hotel Management
G'day Judith, thanks for staying with us at Discovery Parks - Swan Valley and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our cabin. It's great to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks - Swan Valley team.
by A verified traveler
Posted 7 Nov 2024
I liked the ease of booking online. The text confirmation and messages were excellent! I liked that one text had a map attached so was so easy to find the location. We arrived after the office had closed but had clear instructions for the gate and lock box access - thanks you made our stay very easy!
Comment from Hotel Management
11 Nov 2024 by Discovery Parks Swan Valley, Hotel Management
G’day Helen, thanks for taking the time to leave your wonderful words! We always aim to provide an awesome holiday for all of our guests and are so pleased to know we got it right. We hope to have you over again, sooner rather than later! Kind Regards, the Discovery Parks - Swan Valley team.
by A verified traveler
Posted 20 Oct 2024
Friendly staff, great accommodation. We didn’t have a chopping board in our unit which is a minor thing but thought it was worth mentioning
Comment from Hotel Management
24 Oct 2024 by Discovery Parks Swan Valley, Hotel Management
G’day Della, thanks for taking 5 to leave us your awesome feedback! We’re pleased to read you had a great stay with us at Discovery Parks - Swan Valley. Thanks for the note abou tthe chopping board, we will action this immediately :) We hope to see you again soon. Kind Regards, the Discovery Parks - Swan Valley team.
by A verified traveler from Little Rock
Posted 19 Oct 2024
Excellent facilities, friendly staff, incredibly quiet and relaxed.
Comment from Hotel Management
24 Oct 2024 by Discovery Parks Swan Valley, Hotel Management
G’day Heath, thanks for staying with us at Discovery Parks - Swan Valley and taking the time to provide your feedback. We’re pleased to read you loved your time with us in the park and especially enjoyed our facilities! We can’t wait to welcome you back to share them all over again. Kind Regards, the Discovery Parks - Swan Valley team.
by A verified traveler from South Hedland
Posted 21 Sep 2024
Property was good - one thing is the noise from campers in caravans making excess noise and being drunk - unable to contact reception outside business hours.
Normally wouldn’t bother me- but when you need to get up early to travel - this makes it harder to relax
Comment from Hotel Management
22 Sep 2024 by Discovery Parks Swan Valley, Hotel Management
G'Day Matthew, thank you for taking the time to leave your review.We are sorry to hear about the disturbance! We have a 10pm noise level rule at the park; and we have an after hours number available that you are most welcome to ring in case of anything like this! We are glad to hear that you enjoyed the rest of your stay here.We hope to have you back soon at the park :)Thanks, Team Discovery Parks Swan Valley
by A verified traveler
Posted 3 Sep 2024
Spaciously set out, great parking facilities, very friendly reception area.
Comment from Hotel Management
5 Sep 2024 by Discovery Parks Swan Valley, Hotel Management
G’day Alicia, thanks for staying with us at Discovery Parks - Swan Valley and taking the time to provide your feedback. We’re pleased to read you loved your time with us in the park and especially enjoyed our facilities and friendly team! :) We can’t wait to welcome you back to share them all over again. Kind Regards, the Discovery Parks - Swan Valley team.
by A verified traveler
Posted 25 Aug 2024
Had a nice day there. Would be happy to stay there any time.
Comment from Hotel Management
2 Sep 2024 by Discovery Parks Swan Valley, Hotel Management
G’day WEN SHAN, thanks for staying with us at Discovery Parks - Swan Valley. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back. Kind Regards, the Discovery Parks - Swan Valley team.
by A verified traveler
Posted 20 Aug 2024
N/A
Comment from Hotel Management
23 Aug 2024 by Discovery Parks Swan Valley, Hotel Management
G'Day Weng Choon, thanks for staying with us at Discvoery Parks Swan Valley. We hope you enjoyed your stay and we look forward to welcoming you back soon. Regards, Team Swan Valley
