Ratings based on 7 Verified Reviews

4.0 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 30 Dec 2019
-Unorganized hotel. Terribly managed. Facility is decent. Rooms basic. VIP Room is not much better than regular room, but double the price. Stay at Mango - better organized. -Breakfast buffet ran out of food. No solution. Many items on menu are not available. -Checkin is a nightmare. Keys missing. Keys don’t work and hand you a bunch of tiny tickets for access to pool - etc. They throw you these tiny tickets with tiny writing on them. Try to do this when you have multiple rooms. Throw all together. -Don’t have key holders. Try to manage dozens of tiny tickets without putting them in anything. Tiny tickets are for access to pool daily, access to Internet, and breakfast daily and all have dates on them. -No transportation available after 6PM. Charge by the hour, but driver cheats. Mango is better organized. Better choice in this area.
4 out of 5
by A verified traveler

Posted 26 Oct 2019
As an overnight stay waiting for a flight the next day Japi suited my needs. They provided a free shuttle next day. The hotel is about 6-7km out of town and I was dropped off at hotel by friends. Without transport will require a taxi or tricycle. Not much within easy walking distance of hotel.
Comment from Hotel Management
27 Oct 2019 by Frances, Hotel Management
Dear Ron, Thank you for taking time on giving us a review. We are glad to know that we have fulfilled your needs during your stay. Hope to see you again soon!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jul 2019 on Hotels
5 out of 5
by A verified traveler from Quezon City

Posted 2 May 2019
No elevator
4 out of 5
by A verified traveler

Great if flying in or out of airport

Posted 15 Mar 2019 on Hotels
Excellent place to stay if you are flying In or out of Cauayan. Fantastically helpful staff, nice pool and great breakfast
Comment from Hotel Management
3 Apr 2019 by Frances, Hotel Management
Thank you for taking time on giving us a review Mr. Andrew. We are glad to know that you had a great stay with us. Hope to see you again soon!
4 out of 5
by A verified traveler

Posted 24 Sep 2018 on Hotels
Staffs are accommodating
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