Ratings based on 275 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
It was great 10/10
Comment from Hotel Management
4 Oct 2024 by Hotel Cultura Plaza, Hotel Management
We are very grateful for your review and are glad to know that you enjoyed your stay at our hotel. We hope to have the pleasure of welcoming you back again.
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Hotel Cultura Plaza, Hotel Management
We are very grateful that you have taken the time to share your opinion with us. It is a pleasure for us to serve clients like you. always welcome
by A verified traveler
Posted 24 Sep 2024
Buen hotel, pequeño muuuy pequeño, lo hacen ver grande en fotos pero es bueno tiene lo basico y está bien
Le pondria 5 estrellas pero la chica de loa desayunos te atiende horrible, de ahi en fuera toda la gente es muy amable
Sí lo recomiendo al final de todo
Comment from Hotel Management
24 Sep 2024 by HOTEL CULTURA PLAZA, Hotel Management
Muchas gracias por tu comentario y por compartir tu experiencia. Nos alegra saber que disfrutaste de tu estancia y que encontraste lo básico que necesitabas. Lamentamos que el servicio durante el desayuno no haya estado a la altura de tus expectativas. Apreciamos tus observaciones, ya que nos ayudan a mejorar y ofrecer un mejor servicio. Nos alegra que, a pesar de esta situación, recomendaras nuestro hotel. Esperamos poder recibirte nuevamente y ofrecerte una experiencia aún mejor.
by A verified traveler
Posted 21 Sep 2024
Property clean and employees very helpful
Comment from Hotel Management
21 Sep 2024 by Hotel Cultura Plaza, Hotel Management
Estamos muy agradecidos con su evaluación y nos alegra mucho que le haya gustado nuestro hotel. Esperamos en el futuro nos den el placer de dar nuevamente la bienvenida
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Hotel Cultura Plaza, Hotel Management
We are very grateful for your review and are glad to know that you enjoyed your stay at our hotel. We hope to have the pleasure of welcoming you back again
by A verified traveler
Posted 17 Sep 2024
My third time or more. I always have been a great stay in this hotel.
Comment from Hotel Management
18 Sep 2024 by HOTEL CULTURA PLAZA, Hotel Management
Thank you for leaving your comment. Your opinion is very valuable to us, we strive to improve all our weaknesses, we work hard to make each customer experience enjoyable.
by A verified traveler
Posted 16 Sep 2024
I like the gentleness the employees displayed every time I needed their assistance specially front desk. ... so far is a thumbs 👍 up experience I would come back
Thank you.
Comment from Hotel Management
16 Sep 2024 by Hotel Cultura Plaza, Hotel Management
Greetings, we would like to express our sincere gratitude for your kind comments. It is a real pleasure to know that our effort and dedication to offering quality service has been appreciated by you. Your satisfaction is our greatest reward and motivates us to continue working hard to provide an exceptional experience to all our guests.
by A verified traveler
Posted 9 Sep 2024
Jose, the front desk agent was great. He was very informative with all/any questions we had. The location was perfect for my purpose. The hotel was very clean along with the rooms. The only slight negative is that it can be noisy. All in all, i will be back.
Comment from Hotel Management
9 Sep 2024 by Hotel Cultura Plaza, Hotel Management
It is a pleasure to greet you and we sincerely appreciate that you have shared your opinion with us. We highly value your feedback as it allows us to identify areas where we can improve and take immediate action to provide a better experience for our customers in the future.
by A verified traveler
Posted 28 Aug 2024
This is a very basic accommodation in central San Jose. The room we had had no windows, there is no coffee maker or other amenities. Breakfast was included in their lobby cafe and is made to order. The big downside is that there is no nearby parking. You have to go to the 6th St El Colloso parking lot which is a 10 minute walk and it's about $30 to park overnight. The location is pretty central, right next to the pedestrian walks with shopping and dining.
Comment from Hotel Management
29 Aug 2024 by HOTEL CULTURA PLAZA, Hotel Management
We greatly appreciate your comments, we want to emphasize that the characteristics of our rooms are detailed on our reservation pages. We work diligently to provide you with the best experience possible during your stay.
by A verified traveler
Posted 26 Aug 2024
Muy buen hotel. Excelente ubicacion.
Comment from Hotel Management
26 Aug 2024 by Hotel Cultura Plaza, Hotel Management
Thank you very much for taking the time to share your experience in our Hotel. It means a lot to us, this encourages us to do our job better..
