Ratings based on 7 Verified Reviews
3.2 Room cleanliness
3.8 Service & staff
3.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 16 Nov 2023
by A verified traveler from Tuckahoe
Posted 3 Nov 2023
by A verified traveler
Hotel Misleading Information!
Posted 20 Sep 2023 on HotelsChecked in eight hours early because of our arrival time. Happy to pay for an additional day. The hotel had no record of our reservation. The first response we were told we were scammed and would have to pay.
Checked in a room 300 and then put us in room 301 with broken window latches and then moved us to 303. The final room was fine but there definition of deluxe should be changed to standard. The power went out and they had a back up generator but we were told we had to pay 300 peso a day to pay hotel for power. The breakfast was very good. The breakfast ladies were very kind.
Front desk need more training except for the new guy he went out of the way to provide service. The security that greeted us in the beginning helped us with our luggage entering and leaving. He made arrangements to have transportation throughout our stay!! So thankful! The information and services online do not match up with what they actually provide.
by A verified traveler
Posted 13 Nov 2022 on Hotels
by A verified traveler
Posted 9 Jan 2022
What I like is that the place is safe for travelers to stay and to walk around and people are friendly
Comment from Hotel Management
1 Feb 2022 by Ms. AuRA HOTEL MANAGER, Hotel Management
THANK YOU! WE APPRECIATE IT SO MUCH! HOPE TO SEE YOU AGAIN! YOUR HOME AWAY FROM HOME ANBERO INN
