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Hotel El Balcón

2.5 star property
Hotel in Catarina with a winery and a restaurant

Choose dates to view prices

Photo gallery for Hotel El Balcón

Interior
Exterior
Balcony
Exterior
Flat-screen TV, pay movies, heated floors, streaming services

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Traditional Double Room, 2 Twin Beds

Television

Traditional Double Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Flat-screen TV
Pillow menu
Pillowtop bed
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Flat-screen TV
Pillow menu
Pillowtop bed
Ceiling fan
Separate bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Individually furnished
Individually decorated
Flat-screen TV
Pillow menu
Pillowtop bed
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Rotonda de Catarina, Catarina, Masaya

What's nearby

  • Laguna de Apoyo - 21 min drive - 10.3 km
  • Masaya Volcano National Park - 27 min drive - 24.9 km
  • Granada Cathedral - 27 min drive - 28.2 km
  • Parque Central - 27 min drive - 28.2 km
  • Calle la Calzada - 27 min drive - 28.9 km

Getting around

  • Augusto C. Sandino Intl. Airport (MGA) - 47 min drive

Restaurants

  • ‪Qué Sabroso - ‬6 min drive
  • ‪La Nani Café Masaya - ‬8 min drive
  • ‪Restaurante Asados de mi Pueblo - ‬3 min drive
  • ‪Mi Viejo Ranchito Catarina - ‬12 min walk
  • ‪Don Ceviche Masaya - ‬7 min drive

About this property

Hotel El Balcón

Property highlights
At Hotel El Balcón, you can look forward to an attached winery, a free daily manager's reception, and a terrace. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), bike rentals, and coffee/tea in the lobby
  • Tour/ticket assistance
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and heated floors, as well as perks like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with showers
  • Flat-screen TVs with streaming services and cable channels
  • Decks/patios, heated floors, and free tea bags/instant coffee

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: NIO 180 for adults and NIO 160 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Winery

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Phone accessibility kit

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies
  • Streaming services

Food and drink

  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 9:00 AM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: NIO 370 for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NIO 180 for adults and NIO 160 for children
  • Late check-in fee: NIO 370 for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
There is no hot water on site

Property is also known as

Hotel El Balcón Hotel
Hotel El Balcón Catarina
Hotel El Balcón Hotel Catarina

Frequently asked questions

Is Hotel El Balcón pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel El Balcón?

Check-in start time: 9:00 AM; Check-in end time: midnight. Late check-in is available from 11:00 AM– 2:00 PM for a fee of NIO 370.

What time is check-out at Hotel El Balcón?

Check-out is at 11:00 AM.

Where is Hotel El Balcón located?

Situated in Catarina, this hotel is 1.5 mi (2.4 km) from Augusto C Sandino Library and 2.3 mi (3.7 km) from Laguna de Apoyo. San Sebastian Church and Maria Magdalena Church are also within 6 mi (10 km).

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Hotel El Balcón Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Liked: Amenities
Helpful staff
Stayed 1 night in Feb 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very clean and affordable. Is in the heart of Catarina, the owners are super nice. Sometimes the receptionist is not in the lobby and the front door is locked, just go to the pharmacy 2 doors down, the owners live there and they will let you in.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I am so grateful tis hotel is in Catarina. I often drive over to visit the nurseries and buy plants, a short overnighter from SJDS. It is exactly all that I need and you cannot beat the value. Breakfast is always really good.
Stayed 1 night in Jan 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice place, walking distance to restaurants and places nearby. Only issue was the drapes are see through and didn't fit the glass windows. People passing by can see you.
Stayed 1 night in Feb 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor
Stayed 1 night in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
A clean and simple place to stay when in Catarina
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Ismael

Stayed 1 night in Jan 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una joya en Catarina!

El Balcón es una opción hotelera que sobresale en la zona. Ubicado en Catarina, ofrece opciones bastante atractivas para disfrutar en Masaya. La atención es personal, con alta disposición. Hospitalidad y calidad es su actitud!
Stayed 7 nights in Dec 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiente grato!

Hola, la estancia maravillosa. Gerso, con charla amena y de buen nivel! Gracias. Espero volver, y seguir en comunicación. Enrique camnav@unam.mx
Stayed 1 night in Aug 2024

10/10 Excellent

Edgar Josue

Stayed 14 nights in May 2024

10/10 Excellent

Isaac

Stayed 1 night in Feb 2024

10/10 Excellent

santos

Stayed 6 nights in Dec 2023

10/10 Excellent

DAME CHEIK

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING: THIS BUSINESS IS CLOSED. However, they still accept bookings through Expedia and other booking websites. If you attempt to contact the hotel via phone or email they do not answer. And they don't provide refunds. It's a scam to steal your money.
Stayed 1 night in Dec 2021