Ratings based on 87 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Loved the customer service and the historical vibe of this hotel. Excellent location and great customer service.
by A verified traveler from Leesburg
Posted 15 Oct 2024
1
by A verified traveler
Posted 14 Oct 2024
Only stayed 1 night but was very impressed with the staff. Room was fine/good, only comment is that glassware in room was dusty and needed a rinse
Comment from Hotel Management
1 Nov 2024 by Davide, Hotel Management
Dear Ms Eileen,Thank you so much for your kind review!We're really glad you enjoyed your stay at our hotel and we do hope to see you again in the future.Best regards,Davide
by A verified traveler
Posted 8 Oct 2024
Not for unconfident drivers. Very narrow streets. Must use navigation.
Comment from Hotel Management
12 Oct 2024 by Davide, Hotel Management
Dear Mr Dave,Thank you for your kind review!Unfortunately streets in the historic centre of Catania are pretty narrow, as well as in many other ancient cities all over the world.However, we're really glad to know you enjoyed your stay with us and truly hope to host you again!Best regards,Davide
by A verified traveler
Posted 2 Oct 2024
The minimalist check in area does not prepare you for the stunning, museum quality guest rooms, full of original antiques like a crystal chandelier and baroque moldings, with views of the central cathedral and city square. Bath products of very high quality. Staff very helpful.
Comment from Hotel Management
12 Oct 2024 by Davide, Hotel Management
Dear Mr Christopher,Thank you so much for your extremely kind words!It is a honor for us to know that we were able to make your stay in Catania so comfortable and that you appreciated all the effort we put in making our guests feel at home.We do hope to welcome you again soon!Best regards,Davide
by A verified traveler
Posted 18 Sep 2024
Historic building
Comment from Hotel Management
12 Oct 2024 by Davide, Hotel Management
Dear Mr Pavel,Thank you so much for your kind review, we truly hope to see you again at Palazzo Marletta!Best regards,Davide
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 4 Sep 2024
Perfect position, close to shops and Duomo. Staff were friendly and helpful.
Comment from Hotel Management
4 Sep 2024 by Davide, Hotel Management
Dear Mrs Paula,Thank you so much for your amazing review!We are really glad you appreciated our effort to make you feel at home, we do hope to see you again soon!Best regards,Davide
by A verified traveler
Posted 28 Aug 2024
The hotel has gone out of its way to provide all sorts of thoughtful items in the room from guide books to a sophisticated coffee machine to fruit and other snacks outside the door. The rooms are lovely and the location could not be better. I highly recommend.
Comment from Hotel Management
29 Aug 2024 by Davide, Hotel Management
Dear Ms Michele,Thank you so much for your kind words!It was a real pleasure to meet you and your friends, and we're so glad you enjoyed your stay at our hotel.We really hope to see you again soon.Best regards,Davide
by A verified traveler
Posted 5 Aug 2024
The hotel is walking distance to all of the major attractions, restaurants, and bus stops. The front desk goes above and beyond to make sure you have the most amazing stay. Special thanks to Simona, Renato, and Davide for making my trip so special.
Comment from Hotel Management
6 Aug 2024 by Davide, Hotel Management
Dear Ms Myra,Thank you so much for your amazing words!It is a pleasure for us to know that we managed to make your stay special and we are so glad that you appreciated our effort in making our guests feel like at home.We truly hope to see you again!Best regards,Davide
