Ratings based on 973 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Excellent location and very comfortable rooms
Comment from Hotel Management
19 Nov 2024 by palacecataniaunaesperienze, Hotel Management
Dear Nea,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
by A verified traveler
Posted 8 Nov 2024
Great location
Comment from Hotel Management
11 Nov 2024 by Front Office Team RM , Hotel Management
Dear Mrs. Karin,what a pleasure to know that you had a very pleasant experience at the Palace Catania UNA Esperienze. Thank you so much for sharing it with us. We are thrilled to see that you too loved the hotel's location so perfect to explore the city and its attractions. We hope to host you back in the very near future. Warmest regards,Massimiliano Torre General ManagerPalace Catania UNA Esperienze
by A verified traveler from Macau SAR
Posted 31 Oct 2024
Very center location.
Comment from Hotel Management
1 Nov 2024 by Front Office Team RM , Hotel Management
Dear Echo,thank you very much for taking the time to review the Palace Catania UNA Esperienze. We are very pleased to see that you had a pleasant stay with us.This is very rewarding and gives us an incentive to go on improving our services to make them closer and closer to our guests' desires. We look forward to welcoming you here again in the near future. Sincerely Massimiliano Torre General Manager Palace Catania UNA Esperienze
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Front Office Team RM , Hotel Management
Dear Talinn,we would like to thank you for your recent stay at the Palace Catania UNA Esperienze during your holiday in Sicily.Reviews help us to monitor and improve the quality of the experience we wish to offer for all our valued guests, like you, and we believe it is very important to let other travellers know your opinion as well, and how they can enjoy the excellence of the Italian hospitality, choosing to stay with us!We look forward to welcoming you again in thevery near future Kindest regards,Massimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
by A verified traveler
Posted 19 Oct 2024
Beautiful hotel in the heart of Catania! Staff was friendly and very helpful. Easy valet parking.
Comment from Hotel Management
19 Oct 2024 by Front Office Team RM, Hotel Management
Dear Mrs. Mary Ellen We are so glad to know you loved our location, along with all the other fun, vibrant things of Catania’s old town.Thanks for mentioning the helpful service provided by our super-friendly team was a highlight of your stay. They truly are what makes Palace Catania UNA Esperienze great. It was such a pleasure hosting your visit, and we cannot wait to have you back.Best regards,Massimiliano TorrePalace Catania UNA Esperienze
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Front Office Team RM, Hotel Management
Dear Mr. Moises,What a pleasure to see you had a five star stay experience in our Italian design hotel, idyllically located in Catania's old town.Thank you so much! We really appreciate it, as it means a lot to us that we were successful in making your stay very pleasant and meeting all your expectations. We cannot wait to welcome you back again, whenever your travel plans bring you back to the beautiful Sicily!Warmest regards, Massimiliano TorreGeneral Manager Palace Catania UNA Esperienze
by A verified traveler
Posted 12 Oct 2024
What a gem of a hotel. Fantastic location on one of the main pedestrian streets.
You won’t be disappointed.
Comment from Hotel Management
12 Oct 2024 by Front Office Team RM , Hotel Management
Dear Mrs.Helen, thank you so much for sharing your epic experience! We are thrilled to hear that you appreciated the hotel central location in the core of the historical and commercial town. It is really heart warming that we made your stay special.We can't wait to have you back soon for another memorable holiday in Sicily.Kindest regards,Massimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
by A verified traveler
Posted 11 Oct 2024
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Comment from Hotel Management
12 Oct 2024 by Front Office Team RM , Hotel Management
Dear Mrs. Keith,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze. We are very pleased to see that you had a plesant time with us. This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here back in the near future.Sincerely Massimiliano Torre General Manager Palace Catania UNA Esperienze
by A verified traveler
Posted 30 Sep 2024
Very nice property. Staff were helpful & well organized.
Comment from Hotel Management
2 Oct 2024 by palacecataniaunaesperienze, Hotel Management
Dear Kevin,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
by A verified traveler from St Augustine
Posted 28 Sep 2024
Staff was great
Comment from Hotel Management
29 Sep 2024 by Front Office Team RM, Hotel Management
Dear Mr. Alan R,thank you very much for choosing to stay at the Palace Catania UNA Esperienze and of course, for this beautiful feedback.We wish to provide a hospitable and excellent service, so that our guests can enjoy their stay experience, feeling at home far away from home. We will absolutely share your comment with our wonderful team. We cannot wait to welcome you again in Catania for another great stay in Sicily.Very best regards,Massimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
