Ratings based on 784 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Very good
by A verified traveler from SF
Posted 1 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Lucrezia , Reception, for S. Messina GM, Hotel Management
Dear Guest, thanks for choosing us and for your positive evaluation.We hope to welcome you back in future.Best regardsLucrezia , Front office desk
by A verified traveler
Posted 23 Oct 2024
Loved it
Comment from Hotel Management
26 Oct 2024 by Lucrezia, Front Office for Simone Messina, Manager, Hotel Management
Dear Nader,thanks for your stay with us and for your lovely comment. we wish to welcome you back.Best regardsLucrezia Bontempo, Reception dept, for Simone Messina, General Manager
by A verified traveler
Posted 15 Oct 2024
Dated rooms and too expensive
Comment from Hotel Management
19 Oct 2024 by Lucrezia , Reception, for S. Messina GM, Hotel Management
Dear Emilie,Thank you for taking the time to leave a review. We are sorry that we did not live up to your expectations on this occasion and will be happy to make it right next time, if you give us a chance...Best regards
by A verified traveler
Posted 15 Oct 2024
A beautiful hotel in a very convenient location for the airport and the beach. Some noise disturbance from another guest, but the staff dealt with it very well
Comment from Hotel Management
19 Oct 2024 by Lucrezia , Reception, for S. Messina GM, Hotel Management
Dear Mark,Thank you for taking the time to share your feedback with us. We appreciate your valuable input and are delighted to hear about your positive experience during your stay.We hope to welcome you soon back again.Best regardsLucrezia Bontempo, Reception Dept, for Simone Messina, General Manager
by A verified traveler
Posted 11 Oct 2024
Very satisfied
Comment from Hotel Management
12 Oct 2024 by Lucrezia , Reception, for S. Messina GM, Hotel Management
Dear Emilia, We are thrilled you enjoyed your stay at Nh Parco degli aragonesi! Your positive feedback is much appreciated. We hope you had a fantastic time in the city, and if your travels bring you back, we will be delighted to welcome you again for another wonderful stay.Best regardsLucrezia Bontempo, reception dept, for Simone Messina, General Manager
by A verified traveler
Posted 3 Oct 2024
Stayed for one night. Nice hotel not too much close by
Comment from Hotel Management
8 Oct 2024 by Lucrezia , Reception, for S. Messina GM, Hotel Management
Dear Ryan,thanks for your feedback. We are happy you appreciated our location and wait for your next stay.Best regards
by A verified traveler
Posted 3 Oct 2024
Lobby decor was updated and nice.
We stayed on first floor, carpet in the hallway was very dirty, surfaces in the room and bathroom dirty needed a thorough cleaning. There were ants on the floor.
Comment from Hotel Management
8 Oct 2024 by Lucrezia , Reception, for S. Messina GM, Hotel Management
Dear Francesco,thank you for taking the time to leave a review. Your appreciation of our lobby area makes us happy even though we regret not to have lived up to all your expectations. As you noticed, we are carrying out some renovation works and we would like to welcome you back to show the results and let you experience another wonderful stay. Best regards Lucrezia Bontempo, Reception dept, for Simone Messina, General manager
by A verified traveler
Posted 24 Sep 2024
Ample parking and if you’re looking for a hotel that is close to the airport and city and train station overall great location!
Comment from Hotel Management
25 Sep 2024 by Lucrezia , Reception, for S. Messina GM, Hotel Management
Dear Mary,thanks for choosing Nh Parco degli Aragonesi. We are thrilled you enjoyed your stay and the convenience of the area. We wish to welcome you back soon.Best regardsLucrezia Bontempo, Reception staff, for simone Messina, General Manager
by A verified traveler
Posted 22 Sep 2024 on Hotels
Comment from Hotel Management
25 Sep 2024 by Lucrezia , Reception, for S. Messina GM, Hotel Management
Dear Karen,thanks for choosing us and for your feed back. We wish to welcome you back soon.Best regardsLucrezia Bontempo, reception dept, for simone Messina General Manager
