Ratings based on 401 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2022
by A verified traveler
Disappointing!
Posted 27 Oct 2022 on HotelsWe had to change rooms 3 times. The two bed room was not ready. They gave use a second room with two beds the door lock was broken so we had to change again. The third room was not set up with towels pillows etc. the rugs in this room were filthy with stains. They were not well vacuumed.
by A verified traveler
Posted 20 Oct 2022
by A verified traveler
Posted 9 Oct 2022 on Hotels
Very friendly and helpful at front desk
by A verified traveler
Posted 19 Sep 2022 on Hotels
by A verified traveler
Posted 12 Sep 2022
Good luck cation other than that it was very poor
by A verified traveler
Posted 7 Sep 2022
by A verified traveler
Craig uk
Posted 20 Aug 2022 on HotelsThe hotel is a little scruffy from the out side but inside the bar, reception and dinning area its very nice the rooms are well equipped but again a little tired the staff were excellent and very frindly would definitely stay here again and good value for money
by A verified traveler
Posted 2 Aug 2022
Staff failed to provide enough information about parking resulting in us being fined, and then couldn't even assist us to pay the fine which was in Italian (we are Australian) - they outright accepted zero responsibility whatsoever and were extremely unhelpful. Would NEVER stay here again. It was appalling and disgusting behaviour from so called service professionals. Very disappointed.
by A verified traveler
Posted 18 Jun 2022 on Hotels
Comment from Hotel Management
13 Jul 2022 by Francesco Caselli - General Manager, Hotel Management
Good morning Some
thank you for rating our hotels
best regards
