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Mercure Catania Excelsior

4.0 star property
Hotel with a fitness center, a short walk to Via Etnea

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Catania Excelsior

Miscellaneous
Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 10 per person)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room, Multiple Beds, View

Premium bedding, minibar, in-room safe, desk

Standard Twin Room, Multiple Beds, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Balcony, View

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds, Balcony, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite, 1 Double Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 Double Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Balcony, View

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed, Balcony, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Multiple Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, Multiple Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

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9.2 out of 10, Wonderful, (1003)
The price is P9,952
P11,264 total
includes taxes & fees
Nov 27 - Nov 28
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About the neighborhood

Map
Piazza Giovanni Verga 39, Catania, CT, 95129

What's nearby

  • Via Etnea - 10 min walk
  • Piazza Stesicoro - 15 min walk
  • Piazza del Duomo - 3 min drive
  • Catania Cathedral - 3 min drive
  • Catania Fish Market - 3 min drive

Getting around

  • Italia Station - 7 min walk
  • Catania Central Station - 15 min walk
  • Fontanarossa Airport (CTA) - 20 min drive

Restaurants

  • ‪Effe Cafe - ‬2 min walk
  • ‪Al Gabbiano 2 - ‬1 min walk
  • ‪Trattoria La Norma - ‬4 min walk
  • ‪GG Bistrot - ‬2 min walk
  • ‪Ritz Catania - ‬4 min walk

About this property

Mercure Catania Excelsior

Upscale hotel located in Borgo-Sanzio
Close to Via Etnea and Catania Cathedral, Mercure Catania Excelsior provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site restaurant, Le Zagare, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • Concierge services, a vegetable garden, and tour/ticket assistance
Room features
All 176 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • TVs with satellite channels
  • Wardrobes/closets, balconies, and free infant beds

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Zagare

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1953
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 AM
Express check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from November 6 2022 to October 20 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excelsior Grand Catania
Excelsior Grand Hotel
Excelsior Grand Hotel Catania
Mercure Catania Excelsior Hotel
Mercure Excelsior Hotel
Mercure Catania Excelsior
Mercure Excelsior
Mercure Catania Excelsior Sicily
Mercure Catania Excelsior Hotel
Mercure Catania Excelsior Catania
Mercure Catania Excelsior Hotel Catania

Frequently asked questions

Is Mercure Catania Excelsior pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Catania Excelsior?

Self parking is available for EUR 15 per day.

What time is check-in at Mercure Catania Excelsior?

Check-in start time: 2 PM; Check-in end time: 11:30 AM.

What time is check-out at Mercure Catania Excelsior?

Check-out is at 12:30 PM.

Where is Mercure Catania Excelsior located?

Located in Borgo-Sanzio, this hotel is within a 10-minute walk of Tribunale di Catania and Via Etnea. Catania Port and Piazza del Duomo are also within 1 mi (2 km). Italia Station is 7 minutes by foot and Giuffrida Station is 11 minutes.

Mercure Catania Excelsior Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 128 out of 409 reviews" "
Rating 8 - Good. 192 out of 409 reviews" "
Rating 6 - Okay. 56 out of 409 reviews" "
Rating 4 - Poor. 13 out of 409 reviews" "
Rating 2 - Terrible. 20 out of 409 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Stayed 1 night in Oct 2022

4/10 Poor

Anthony

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing!
We had to change rooms 3 times. The two bed room was not ready. They gave use a second room with two beds the door lock was broken so we had to change again. The third room was not set up with towels pillows etc. the rugs in this room were filthy with stains. They were not well vacuumed.
Stayed 2 nights in Oct 2022

10/10 Excellent

Sean

Stayed 2 nights in Oct 2022

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful at front desk
Stayed 2 nights in Oct 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Rashad

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good luck cation other than that it was very poor
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2022

8/10 Good

craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Craig uk
The hotel is a little scruffy from the out side but inside the bar, reception and dinning area its very nice the rooms are well equipped but again a little tired the staff were excellent and very frindly would definitely stay here again and good value for money
Stayed 4 nights in Aug 2022

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Staff & service
Staff failed to provide enough information about parking resulting in us being fined, and then couldn't even assist us to pay the fine which was in Italian (we are Australian) - they outright accepted zero responsibility whatsoever and were extremely unhelpful. Would NEVER stay here again. It was appalling and disgusting behaviour from so called service professionals. Very disappointed.
Stayed 2 nights in Jul 2022

6/10 Okay

Some

Stayed 1 night in Jun 2022

8/10 Good

Kimmy

Business traveler
Stayed 1 night in Jun 2022

6/10 Okay

Joselito

Traveled with family
Liked: Staff & service
Stayed 3 nights. Old carpets, old beds but linens were great. Staff is wonderful. Underground parking (15 euro/day) is a hassle. You have to get off your car to push a button and call for the front desk to open the gate. No stairs from the garage to the lobby, only elevator. I had to get something from my car but the elevator was broken. Breakfast is okay.
Stayed 3 nights in Jan 2022

8/10 Good

Nadia

Liked: Cleanliness, property conditions & facilities, room comfort
It's ok
The room was nice but the air conditioning was not working properly.
Stayed 1 night in Aug 2021

8/10 Good

JORGE

Stayed 2 nights in Jul 2021

8/10 Good

Kobi Yaakov

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2021

10/10 Excellent

Kobi Yaakov

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Friendly staff. Excellent location.
Stayed 2 nights in Jul 2021

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in a good location
The hotel is pleasant and the staff excellent - I experienced a really high level of service. I had a room overlooking Piazza Giovanni Verga, and I had a wonderful view of Mount Etna in the background. The room was spacious and comfortable with classical furniture. The carpets need to be changed, and the bathroom needs some upgrading, but apart from that everything was great. My only disappointment was with the breakfast. Due to Covid measures, there is no buffet, which is totally understandable, however, I wasn't expecting to be served cold scrambled eggs on a cardboard plate. The cutlery, glasses, etc were (biodegradable) plastic, and when I queried, they said "temporary hygiene measures", but it was very disappointing. Plates and cutlery can be washed at high temperatures. Much better than all this waste. The hotel has a garage where you can park (€15 per day), and the square right in front of it has plenty of parking spaces. Both options are very convenient.
Stayed 1 night in Oct 2020

10/10 Excellent

Joe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catania Stay
Went in August 2020, Hotel staff were great, breakfast was also nice however had table service due to Covid. (Less choice than buffet) Hotel and room itself was nice, weather was amazing 30+ heat and not a cloud in the sky. Beach is 4km away (short taxi drive) sea is also like a bath in Catania due to how shallow it is. Quiet town but got enough bars and lively spots in the evening. Overall nice time away, would recommend 3/4 days.
Bathroom
Bathroom
Bedroom (went for two single beds as was with friend)
View of volcano from our balcony
Stayed 4 nights in Aug 2020

10/10 Excellent

Thayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Alexander

Disliked: Amenities, property conditions & facilities
The place is tired and needs refreshing. The staff are equally uninspiring - nothing seemed to come naturally for example wiFi which is free was not offered and required vouchers etc. The room felt tatty and the bathroom was unwelcoming with silicone along bath etc peeling off. Pity. It’s in a prime location with good access to parking and Centre - Accor could do much better
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The hotel was in excellent condition and the staff were friendly, helpful and knowledgeable.
Stayed 1 night in Aug 2019

2/10 Terrible

C

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and wallpaper was peeling off. The overall surrounding city as well made us feel unsafe
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019