Ratings based on 304 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Scarborough

Posted 31 Dec 2023
The gentleman at reception was of the utmost kindness, very kind and helpful. Thank you
3 out of 5
by A verified traveler

Posted 23 Oct 2023
Not on ground floor. Carrying luggage up a flight 1-1/2 of stairs , loose tiles. Had to argue to get air conditioner in room. All lights are turned off daily. You had to manually turn on hallway lights at the hotel(not room). No staff available after 9:30. Rooms we clean and tidy.
2 out of 5
by A verified traveler

Not at all recommended

Posted 8 Aug 2023 on Hotels
I asked for late check-in and they charged me 60€ just because they sent me an email with instructions. No employ was waiting for me to justify this amount. They also offered to charge me 50€ if I would pay in cash (is this tax evasion or what?) The place is the usual old building lightly renovated to pretend that it's a hotel and charge this ridiculous price, for the level of the accommodation. Terrible mattress, small uncomfortable bathroom, too noisy toilet flush refill. The breakfast was awful. Not at all recommended. There are a lot more nice places in Catania.
5 out of 5
by A verified traveler

Posted 9 Jul 2023 on Orbitz
I had a very large suite and the host helped me in everything. The only problem was the location of the bus station bit it is a problem in Catania.
4 out of 5
by A verified traveler

Centrally situated

Posted 23 May 2023 on Hotels
The hotel is very central, old style and comfortable for short stays.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2023 on Hotels
5 out of 5
by A verified traveler

Posted 30 Jul 2022
Great place , Friendly staff , clean , quite , good price El Grande Mario
3 out of 5
by A verified traveler

Posted 6 May 2022 on Hotels
Terrible mattress for sleeping
2 out of 5
by A verified traveler

Not up to much

Posted 24 Sep 2021 on Hotels
Pretty bleak - turned out our room only had a window onto an external corridor, so it could not be opened. Advertised as having parking, but it's actually in a paid car park about ten minute's walk from the hotel. Would not stay here again.
5 out of 5
by A verified traveler

Posted 8 Jul 2021
The room was very spacious.
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