Ratings based on 126 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
This property was excellent every thing was very smooth we enjoyed a clean quiet rooms and the staff was very helpful and professional. The breakfast menus is very healthy and tasty
Comment from Hotel Management
27 Sep 2024 by etnea 454 team, Hotel Management
Thank you !
by A verified traveler
Posted 10 Sep 2024
Our stay was great. Clean, comfortable and modern. Easy walk along main strip with lots of great restaurants. Anderson was lovely!
Comment from Hotel Management
12 Sep 2024 by team454, Hotel Management
Thank you !
by A verified traveler
Posted 9 Sep 2024
The place was spotless and excellent and extensive continental breakfast.
Comment from Hotel Management
10 Sep 2024 by Team454, Hotel Management
Thank you so much!
by A verified traveler
Posted 20 May 2024
Excellent customer service!!!
Comment from Hotel Management
20 May 2024 by Etnea 454 Team, Hotel Management
THANK YOU !
by A verified traveler
Posted 14 May 2024
Our concierge, Anderson was incredible. Extremely helpful and attentive. We had difficulty hooking up with long lost relatives and somehow he was able to facilitate that for us.
Comment from Hotel Management
18 May 2024 by 454 team, Hotel Management
Thank you for your review!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
28 May 2024 by 454, Hotel Management
Thank you !
by A verified traveler
Excellent hotel
Posted 22 Apr 2024 on HotelsIf you’re looking to stay in Catania for a few days then this hotel is perfect. Located on the main street, it’s a short walk to all the local sights and close to great restaurants and bars. The rooms were immaculately clean to the extent that our clothes were folded or hung for us when we returned to the room and the view from our balcony looked straight up to Mount Etna. Aside from a small fault with the hotel’s card payment machine (note: the chip & pin didn’t work) the service was very good and the staff were generally very polite.
Comment from Hotel Management
24 Apr 2024 by 454 team, Hotel Management
Thank you for taking the time to provide such a wonderful review.
by A verified traveler
Posted 7 Apr 2024
Great service and staff were brilliant. Hotel very clean and modern, great breakfast!
Comment from Hotel Management
9 Apr 2024 by 454, Hotel Management
Thank you for your feedback
by A verified traveler from Huntington Beach
Posted 30 Dec 2023
It’s centrally located and very convenient. The staff is super friendly. The only complaint is the restroom, it’s small with no place to put towels and smelly due to the old pipes of the building.
Comment from Hotel Management
7 Feb 2024 by Etnea454, Hotel Management
Thank you for taking the time to share your comment.We would like to specify that our hotel is a new construction, which is why the pipes are also new, in the bathroom, we do not have the smell of old pipes. The room you stayed in was a deluxe with large dimensions in both the room and the bathroom.
by A verified traveler
Posted 26 Oct 2023
Comment from Hotel Management
15 Nov 2023 by Etnea454, Hotel Management
Grazie Mille !
