Ratings based on 90 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Aug 2024
Beautiful B&B at the centre of Catania. Everything is in walking distance. The old market outside is a nice touch. The bed was comfortable and the aircon works a treat.
Comment from Hotel Management
21 Aug 2024 by alex, Hotel Management
Dear Cameron you for the review hotel manager Alessandro Di DioModifica Elimina
by A verified traveler
Posted 20 Jun 2024
The room was spacious and cosy. However, the owner was completely irresponsible and unhelpful when issues related to the property arose. During cleaning, the housekeeper likely threw away my friend's pills. When we informed the owner, he began searching the trash (as if something usable could be found there), and when he didn’t locate them, he acted as if I wasn't speaking to him, totally ingoring me and not understanding English! His behavior was utterly rude and unhelpful. When we threatened to contact Expedia, he suddenly offered to buy the pills and told us to wait in the room. We waited in the room for an hour and a half until I called him, only to discover he had no intention of purchasing the pills. Instead, he was in town taking care of his own business. My friend needed to take the pills within a specific timeframe, and the owner didn't consider it important to inform us that he was not actually getting them as promised, leaving us waiting in the room. Eventually, while he agreed to pay for the pills (which is the right thing to do when items go missing on your property), he refused to pay more than what they cost in our home country. This is unacceptable because we wouldn’t have incurred these expenses if the housekeeper hadn’t thrown them away in the first place. His behavior was unacceptable for someone in the hospitality industry and outrageous! Proper guest care is essential to ensure a pleasant stay. Avoid this place if you don't want to spoil your holidays!
Comment from Hotel Management
21 Jun 2024 by ALEX, Hotel Management
Gentile Pavlos Thank you for your reviewAlessandro DI DIOHotel manager
by A verified traveler
Posted 26 Oct 2023 on Hotels
Situé dans un quartier douteux, chambre très de base, accueil non chaleureux, bête
Comment from Hotel Management
26 Oct 2023 by Ale, Hotel Management
Bonjour RockNous tenons à vous informer que la position est déclarée comme n'ayant rien de caché, nous vous avons accordé l'auto-enregistrement car votre heure d'arrivée était en dehors de l'heure normale d'enregistrement, conformément au bon Catanese, nous vous avons accordé l'auto-enregistrement, mais comme d'habitude la gentillesse et la disponibilité sont confondues avec de l'impolitesse, vous, les invités canadiens, prenez la lune, pour une nuit mais nous, le personnel, faisons notre devoir,En fait, nous ferions maintenant notre évaluation du respect des règles d'enregistrement pour que vous n'écriviez plus de mensonges.Tout le personnel
by A verified traveler
Great Location & Continental Breakfast
Posted 10 Aug 2023 on HotelsLocation was great. Walking distance to Old Town, subway station nearby and right in the middle of a huge flea market that opens daily (except Sundays). If you like bargain hunting as well as shopping for fresh fruits and vegetables, you'll love it. First night we didn't know there is a layer of room darkening/ noise reduction panel IN FRONT of the sheers, so it was very bright & a bit noisy in the morning, and we could not sleep-in even though we were very tired. We also did not know we have to manually turn on the air-conditioning, so it was uncomfortable. After we figured out everything, 2nd nights on-wards was fine. Place is a bit outdated but location is great & building is secured. Also we like the fact that continental breakfast is at a coffee shop nearby and there is no cut-off time, so we can sleep-in & still can get breakfast. Another thing we found out after a day or so is that you can get whatever coffee and pastry/sandwich they have on menu for your breakfast. At first, we thought it was choice of coffee and croissant only. Overall pleasant stay for budget style accommodation.
Comment from Hotel Management
14 Sep 2023 by alex, Hotel Management
Good morning Dearest Linda we are happy when our guests are fine on our property a greeting from all lostaff
by A verified traveler
Posted 2 Jun 2023
Comment from Hotel Management
27 Jun 2023 by alex, Hotel Management
buongiorno Gianluca grazie per la sua recensione il nostra lavoro alla luna paga sempre alla prossima vacanza
by A verified traveler
Posted 18 May 2023 on Hotels
Comment from Hotel Management
27 Jun 2023 by alex, Hotel Management
salve Linda siete stati ospiti fantastici tutto lo staff vi ringrazia
by A verified traveler
A small hotel in the very center of Catania.
Posted 7 Mar 2023 on HotelsA hotel with only 4 rooms. In the very center of Catania, right next to Stesicoro Square, right next to the market. Rooms cleaned every 2 days. Breakfast at the nearby Caffè Bellini (one coffee and one croissant).
Comment from Hotel Management
8 Mar 2023 by alessandro, Hotel Management
good evening Misterthank you so much for the nice comment received our hotel its guests pamper them throughout your stay it was a pleasure to have known from all the staff of Catania Crossing b&b
by A verified traveler
Posted 20 Oct 2022
Great place. Very glad to have stayed here, and I will again.
Comment from Hotel Management
21 Oct 2022 by ALESSANDRO, Hotel Management
thank you very much for the review agreed we are happy for our guests are very well located on our structure gr from all the Staff Of Catania CrossingB&B
by A verified traveler
Posted 17 Oct 2022
Great place to stay in Catania. I will definitely stay at Catania Crossroads again.
Comment from Hotel Management
19 Oct 2022 by Alessandro, Hotel Management
Thank you very much for your review and we look forward to seeing you. For the next holiday in Catania
by A verified traveler
Posted 1 Jul 2022 on Hotels
Comment from Hotel Management
21 Aug 2024 by alex, Hotel Management
Dear thank you for the review hotel manager Alessandro Di DioModifica Elimina
