Ratings based on 14 Verified Reviews

4.7 out of 5
89% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Jan 2019
Good location close to town but quiet (walking to central Castro does require a steep uphill walk but it is short). Staff were incredibly helpful organising laundry for us (the apartment does not have a machine).
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Modern, gorgeous hotel on the waterfront

Posted 18 Dec 2017
Beautiful, refurbished palafito with tremendous views of the water and countryside. Well-furnished and cozy, a great, romantic place to stay while on Chiloe.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Apartment above, excellent restaurant below

Posted 8 Oct 2017
Pros: Everything
Cons: Several attempts needed by one of us needed to connect an iPad to the WiFi. Probably Apple's fault. Glass panel on shower needs care not to wet floor
Location: Walk to the market down the road
Delightful apartment with timber walls and floor, tastefully decorated, well equipped.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Palafito excellance

Posted 24 Mar 2017
Pros: For those wanting the Palafito experience this place is nice. The neighborhood is fairly quiet and there was a nice Cervicheria on the ground floor.
Cons: Just the common area light chandelier pouring light in to the living room.
Location: The location is on the waterfront. It is a pleasant walk to nearby restaurants. Expect to walk 20 minutes if you wish to go up the hill in to the plaz
The location was good. The Palafito was nice, clean with a very nice decor. Street parking was no problem for those with a vehicle. They had a good kitchen with a full size fridge and freezer. We had a unit with a bedroom and a common area pull-out couch. The pull out coach was exposed to a chandelier light that we could not figure out how to turn off as it flooded the living room with light. If that issue is fixed I would suggest this place to any traveler.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted 10 Mar 2017
Wonderful area to visit . Terrific location and comfortable unit.
4 out of 5
by Dorothea

Lovely apartment on water

Posted 2 Mar 2017 on Hotels
Palafito means house on stilts over the water. This is a lovely one. You can walk to several restaurants on the same level. Going into center of Castro entails a very, very steep walk or use a taxi. This apartment was very well equipped and lovely. See if you can get water view but street view ok. Main problem is that owner, manager is only present at certain hours..she speaks only limited English...is pleasant enough but if she is not present, no one is there to assist you. I would still recommend this place
5 out of 5
by A verified traveler from san francisco

Nice apartment. Town not charming.

Posted 2 Jan 2017
The apartment is in a good location and very nice. It has a beautiful view. Castro has no charm. A lot of traffic in the center and a combination of new restaurants and run down buildings at the edges. People are wonderful.
5 out of 5
by A verified traveler

Posted 9 Feb 2020 on Hotels
Muy buen lugar
3 out of 5
by A verified traveler

Posted 4 Dec 2019
The apartment itself is quite lovely. The view is very nice and reasonably located near restaurants. Parking is on the street. The major issue with this hotel is noise. It is adjacent to a gym that plays loud music with a heavy bass from 7 am to 11 pm. Waking up to this on vacation is unavoidable. There is no escaping it. Between 11 am to 9 pm the gym music is drowned out by the loud music from the attached ceviche restaurant just down the hall from the apartment. All of this led to a less relaxing stay such that we didn’t want to spend a lot of time in the apartment. It is unfortunate location but as such the high price is not justified.
5 out of 5
by A verified traveler

Posted 19 Jun 2019 on Hotels
Excelente estadía y recepción !!!