Ratings based on 107 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Sep 2024 on Hotels
by A verified traveler
Posted 19 Aug 2024 on Hotels
by A verified traveler
Posted 13 May 2024 on Hotels
by A verified traveler
Posted 2 May 2024 on Hotels
by A verified traveler
Posted 4 Apr 2024 on Hotels
by A verified traveler from Hamilton
Posted 24 Mar 2024
Outdated and substandard
by A verified traveler
Posted 15 Dec 2023 on Hotels
by A verified traveler
Posted 17 Aug 2022
If you are staying at their best suite, it is really nice. We enjoyed the spaciousness and the terrace. The pool and garden are lovely too. The dinner is really delicious and beautifully presented. Most importantly they have lovely cats!!! One cat is the hotel one you can follow on Instagram, one owners', one neighbours'. I enjoy being around cats and these looked very well looked after.
Most other rooms have bathtubs/showers and sinks inside the bedrooms without separation by walls. Only toilet is in a separate room. It's like in tropical hotels. So be prepared for that. And if you don't mind, then ut is absolutely fine. They have only a few rooms with separate bathrooms. If that's important for you, do request ahead of time. I was a bit uncomfortable with privacy (i shower late at night, my husband early in the morning and we don't like waking each other), so the next day we changed to the room with separate bathroom. Our previous room also looked in need of a slight refurbishment.
The staff is very well trained and polite. One staff member called Jeremy was friendly and helpful from the first night. Also, a girl who spoke good English when serving dinner was great. The owner is around the hotel all day and is very friendly and helpful too.
by A verified traveler
Posted 24 Jul 2022 on Hotels
by A verified traveler
Posted 26 Jun 2022 on Hotels