Ratings based on 161 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Excellent hotel and staff!
Comment from Hotel Management
27 Oct 2024 by Célia, Hotel Management
Dear Guest,Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with both our hotel and our staff.We look forward to welcoming you back for another wonderful stay!Best regards,The Renaissance Hotel Team
by A verified traveler
Posted 16 Jul 2024
If you want a corporate hotel this isn't for you. French, quirky.... we loved it!! Easy walk to the (small) centre of Castres. Fun staff and VERY interesting rooms. The website will show you what to expect. Enjoy your stay...
Comment from Hotel Management
10 Aug 2024 by Célia, Hotel Management
Dear James,Thank you so much for your feedback! We’re thrilled you enjoyed our unique, quirky style and that our location made exploring Castres easy for you. Our team takes pride in creating a fun and welcoming atmosphere, and we’re glad it made your stay memorable. We hope to welcome you back soon for another delightful experience!Warm regards, The Hotel Renaissance Team
by A verified traveler
Posted 1 Jul 2024
The rooms were so much fun, and the staff was so nice and helpful. We stayed in the Napoleon room and the Harry Potter room. Everything was very comfortable. Plenty of restaurants and other conveniences within easy walking distance. We visited the medieval city and castle in Carcassonne when we were there.
Comment from Hotel Management
15 Jul 2024 by Célia, Hotel Management
Dear guest,Thank you for sharing your wonderful experience! We are thrilled to hear that you enjoyed the unique charm of our rooms, especially the Napoleon and Harry Potter rooms. It's great to know that you found everything comfortable and that our staff was nice and helpful.We're glad our location provided easy access to plenty of restaurants and other conveniences. It's also fantastic that you had the chance to visit the medieval city and castle in Carcassonne during your stay.We look forward to welcoming you back to Hotel Renaissance for another enjoyable visit.Warm regards, The Hotel Renaissance Team
by A verified traveler
Very comgfortable and quirky hotel with a great lo
Posted 12 Jun 2024 on HotelsThis is a wonderful hotel with quirky decor and themed rooms. Amenities are great - good bathroom, wi fi, AC etc.
The brekfast is plentiful and varied
The staff are very friendly
The location is superb
We really enjoyed our stay here
Comment from Hotel Management
15 Jul 2024 by Célia, Hotel Management
Dear guest,Thank you for your fantastic review! We're delighted to hear that you enjoyed our quirky decor and themed rooms, as well as the great amenities, including the bathroom, Wi-Fi, and AC.It's wonderful to know that you found our breakfast plentiful and varied, and that our staff made a positive impression with their friendliness. We're also pleased that our superb location added to your enjoyment.We truly appreciate your kind words and are thrilled that you had such a pleasant stay with us. We look forward to welcoming you back to Hotel Renaissance in the future.Warm regards, The Hotel Renaissance Team
by A verified traveler
Posted 9 Jun 2024 on Hotels
by A verified traveler
Posted 23 May 2024
It was a great spot , not very quiet but that is to be expected when you are in the centre of town.
Comment from Hotel Management
31 May 2024 by Célia, Hotel Management
Dear Guest,Thank you for your feedback. We're glad you enjoyed our central location. While the vibrant atmosphere of being in the heart of town can sometimes bring a bit of noise, we hope it added to your overall experience.We look forward to welcoming you back soon!Best regards, The Renaissance Hotel Team
by A verified traveler from Northbrook
Posted 24 Sep 2023
Great location in 17 century building. Easy overnight parking on the street.
Good breakfast. Definetely visit Goya museum, 5 min walk
by A verified traveler
Posted 18 Sep 2023 on Hotels
by A verified traveler
Posted 17 Jan 2023 on Hotels
by A verified traveler
Hidden gem
Posted 19 Sep 2022 on HotelsAfter spending almost 3 weeks in France we found a hidden gem - spacious rooms decorated just as the hotel name implies - lots of angels. Modern bathrooms so you'll be very comfortable. The food at their restaurant was also great. Since this is not a primary tourist city, the prices are also very reasonable. Great place
