Ratings based on 133 Verified Reviews

4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Jun 2023 on Hotels
Comment from Hotel Management
8 Jul 2023 by La direction - Mercure Castres, Hotel Management
Cher client,Nous vous remercions de votre retour positif suite à votre séjour dans notre établissement.Nous serions ravis de vous accueillir de nouveau sur Castres,Cordialement.
4 out of 5
by A verified traveler

Posted 20 Feb 2022 on Hotels
Comment from Hotel Management
21 Mar 2022 by Mercure Castres L'Occitan, Hotel Management
Cher cliente, Nous vous remercions du retour que vous nous avez laissé suite à votre séjour dans notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous revoir très prochainement sur Castres, Cordialement,
3 out of 5
by A verified traveler

Posted 6 Aug 2021 on Hotels
Piscine fermée, dur quand on prend l’hôtel pour cela
4 out of 5
by A verified traveler

Great location for beautiful surroundings

Posted 11 Jul 2020 on Hotels
Good food, room service very efficient with the lockdown still in place. Clean room with air con. Recommended as a good a good base for sightseeing in beautiful surroundings.
4 out of 5
by A verified traveler

Good but not a 4 star.

Posted 1 Mar 2020 on Hotels
The hotel was good but I don’t think it was a 4 star. I would give it 3. The reception and other people we interacted with were helpful. The room seemed slightly dated.We did bot have any meals so I can’t comment on that
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2019 on Hotels
4 out of 5
by A verified traveler

Stopover in Castres

Posted 3 Dec 2018 on Hotels
Late check in at 23.45. Staff were attentive and efficient. Good service at breakfast in the morning. Good buffet breakfast. We were using the hotel as a stopover then travel to the coast the next day
5 out of 5
by vincent

Great hotel in Castres with friendly staff

Posted 26 Jun 2017 on Hotels
Recently renovated, very friendly staff, very quiet.
5 out of 5
by A verified traveler

Great stop

Posted 27 Sep 2016 on Hotels
It was an overnight stop in cloudy weather, so the indoor covered pool area was good for relaxing. Dinner in hotel was good. Outstanding staff service, very helpful and all spoke English well. Gave us lots of town history and features.
4 out of 5
by David from London

Good friendly three star hotel

Posted 22 Jul 2015 on Hotels
Good hotel 15 minutes walk from town centre. Helpful staff, good service. Very small room, but good value for money.
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