Ratings based on 140 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
It is very refreshing to stay in an older, traditional hotel where nothing is too much trouble for the staff.
by A verified traveler
Posted 26 Aug 2024
Room had cobwebs and dead flies all over the sash windows that has obviously been there for some time. Disgusting. When complained room was changed immediately. Will never stay there again as a result that the management, cleaning management and staff think that it is acceptable to even offer the room in the standard.
by A verified traveler
Posted 24 Aug 2024 on Hotels
We are not fans of complaining, but this hotel was a big disappointment. We arrived after a 5-hour journey only to be told that because they had been busy over the weekend prior, they would not be serving food, and that we’d need to go and get a takeaway…
That’s not really acceptable for any hotel in this day and age, even if we had been given prior notice.
Our room was generally dirty and unkempt - gangs of spiders on the inside of the windows and in the corners of the ceilings, dirty carpets and random stains on the walls and furniture. The room was also very noisy as there was no secondary glazing, and the main road outside was busy all night. The noise from the nearby airport also didn’t help.
The chairs in the bar, which wasn’t manned, were old and dirty, and this pretty-much summed up the hotel in general. It is in dire need of a refresh, and a big improvement in what it provides for the price it charges.
If we have to go to Donington again, we definitely won’t be staying in this hotel.
We’re sorry, but it needs to be a lot, lot better!
by A verified traveler
Posted 18 Aug 2024
by A verified traveler
Great location in castle Donnington
Posted 9 Aug 2024 on HotelsNice hotel staff were excellent very attentive and well mannered. Really enjoyed the stay
by A verified traveler
Posted 31 Jul 2024
A nice place just a bit tired
by A verified traveler
Great stay
Posted 28 Jul 2024 on HotelsJust back from a great weekend. We were staying as at motorbike racing . We were made very welcome nothing was to much trouble.
by A verified traveler
TLC required
Posted 28 Jul 2024 on HotelsEnjoyed my stay Hotel has a certain character about it should we say, rooms comfortable and very spacious they are a little tired though really crying out for a good clean and decorate. The satins on the carpet around the toilet just are not right. The staff were brilliant and told us the intention is to redecorate and give the place some TLC. Do this and you would get 5 stars from me.
by A verified traveler
Posted 28 Jul 2024 on Hotels
Fantastically typically British with all the hospitality you would expect from such nice people.
by A verified traveler
Posted 28 Jul 2024 on Hotels