Hôtel Restaurant Le Phénix

Inn in Castillon-la-Bataille with a 24-hour front desk and a restaurant

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January 2025

Photo gallery for Hôtel Restaurant Le Phénix

Exterior
Balcony
Interior entrance
Bathroom
Desk, cribs/infant beds, rollaway beds

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room (1 person)

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Double Bed

Room (2 people)

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • 18.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Room (3 people)

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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Frequently asked questions

Is Hôtel Restaurant Le Phénix pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Restaurant Le Phénix?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hôtel Restaurant Le Phénix?

Check-in start time: noon; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hôtel Restaurant Le Phénix?

Check-out is at 10 AM.

Where is Hôtel Restaurant Le Phénix located?

Located in the heart of Castillon-la-Bataille, this inn is within 3 mi (5 km) of Château Beynat, Château Robin, and Château Claud-Bellevue. Bessineau Vineyards and Château des Rochers are also within 3 mi (5 km). Castillon Station is only a 4-minute walk.

Hôtel Restaurant Le Phénix Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 35 reviews" "
Rating 8 - Good. 16 out of 35 reviews" "
Rating 6 - Okay. 10 out of 35 reviews" "
Rating 4 - Poor. 6 out of 35 reviews" "
Rating 2 - Terrible. 3 out of 35 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Shane

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very basic
Very basic. Aircon, tv and wifi. None working in the room. Clean. Friendly staff but you're not on holiday with the staff....
Stayed 3 nights in May 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly owners and locatef in nice town right in the centre of local wine region
Stayed 1 night in Aug 2018

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional service!
The disappointing thing was the service! Arrived at 4pm advertised as 3pm check in! No one came til 6.30 then just laughed it off!!! Then went to charge again even though pre paid .not happy with treatment would not recommend! Rooms were basic and tatty!
Stayed 1 night in Jun 2017

8/10 Good

Charles, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive hotel not far from Saint Emilion
Nice terrace. Basic room was very clean. Good deal with meals at restaurant. Free Parking is street parking about a block away.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
A perfrectly reasonable hotel, in a quiet riverside town. We were attending a wedding at a nearby Chateau and this was the perfect base for us to rest our heads after a heavy night. The rooms were basic but clean and the bathrooms were reasonably modern and well appointed.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi in rooms and couldn't use the restaurant in the evening where wifi was available as it closed early. Otherwise fine.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

christian

Liked: Cleanliness
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres satisfaisant
Trés propre, le personnel très avenant , petit déjeuner très copieux . l'immeuble est un peu vieillot mais la chambre refaite à neuf. très bien pour le prix.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Stayed 1 night in Aug 2018

8/10 Good

marese, lanton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très sympathique et hôtel bien placé.
Le patron est très accueillant et l'hôtel est correct
Stayed 1 night in Aug 2018

8/10 Good

Valérie

Liked: Cleanliness, staff & service
Nous avons passé une seule nuit car nous étions de mariage. Lit confortable. Douche italienne assez grande Seul bémol : LA CLIM NE FONCTIONNAIT PAS.
Stayed 1 night in Aug 2018

4/10 Poor

Gisèle

Disliked: Property conditions & facilities, room comfort
vraiment moyen
la clim y était mais impossible de la régler (déjà pour trouver la télécommande il faut une équipe de spécialistes!) l'hôtel se trouve sur la place de Castillon mais pour accéder aux chambres l'entrée se trouve dans une ruelle derrière et pour se garer il faut retourner sur la place! il n'y a pas de sèche cheveux! par contre, pratique pour assister au spectacle "la bataille de Castillon" qui est à seulement 4kms
Stayed 1 night in Jul 2018

4/10 Poor

annette, danmarl

Disliked: Staff & service, property conditions & facilities
Lukket ml 15.00 og 18.30
Vi ankommer kl 18 i øsende regnvejr, og bliver mødt af låste døre, jeg ringer til nummeret på en seddel i døren og får at vide, at der bliver åbnet kl. 18.30! I beskrivelsen kunne der tjekkes ind fra kl. 15. Ejeren var fløjtende ligeglad
Stayed 1 night in Jul 2018

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personlig service og fint rom
Oppholdet ble spontant bestilt et par timer før ankomst. Vi betalte ved bestilling, og det skapte noen problemer ved innsjekk. Eieren hadde ikke fått bekreftelsen fra Hotels.com. Fasaden ser sliten ut, men skinnet bedrar. Stort og luftig rom med gode senger og flott bad. Vi fikk parkering for motorsykkelen rett utenfor vinduet. Vi spiste middag på stedet, og eieren var både serviceminded, snakkesalig og raus. Frokost ble servert etter bestilling fra meny. Dette var bra!
Stayed 1 night in May 2018

2/10 Terrible

Monteiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Stephane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2018

6/10 Okay

annabelle

Liked: Cleanliness, staff & service
Hotel accueillant
Hotel sympa, propre, personnel chaleureux. Seul inconvenient, fermé lorsque nous sommes arrivés. Mais le personnel est vite revenu à l hotel/restaurant pour nous accueillir..
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
très déçus de l'accueil des propriétaires qui n'étaient pas là à notre arrivée, il a fallu les appeler pour qu'ils viennent nous ouvrir, heureusement la chambre est spacieuse et propre

8/10 Good

Verified traveler

Disliked: Cleanliness, room comfort
Mauvais fonctionnement du chauffage Dessus de lit très taché

6/10 Okay

Henk

schoon.
Vriendelijke mensen maar restaurant om18.30 nog dicht en om 08.00 niemand aanwezig, dus geen ontbijt; sleutel bij de buren(boulangerie achtergelaten

4/10 Poor

Ole, Skanderborg

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Kommer ikke igen
Blev mødt af en småsur vært, fordi Hotel.com pris var 'forkert', vi måtte betale ekstra 10€ eller finde et andet hotel!!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre moyenne, joints du carrelage de salle de bain sales, pas d'aération dans la salle de bain, papier toilette qui gratte, climatisation non fonctionnelle, prix plus cher qu'annoncé sur le site. Je déconseille.

8/10 Good

Monique, saint andelain 58

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
se poser après grand trajet
accueil agréable,chambre propre et bien chauffée,calme j'ai apprécié après avoir fait un long trajet,dommage que le soir il n'y avait rien pour ce restaurer