Ratings based on 210 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2023 on Hotels
Comment from Hotel Management
18 May 2023 by Valentino , Hotel Management
Grazie della eccellente recensione.
by A verified traveler
Posted 28 Feb 2022
The rooms, the owner, the staff.
by A verified traveler
Posted 8 Jul 2021
Cozy and welcoming place! Enjoyed the attention offered by Giuseppe. Yummie pastry as breakfast ☺️
by A verified traveler
Posted 13 Apr 2019
Beautiful rustic setting. However on arrival we were told no rooms were available although we had produced our booking form. The manager made a phone call and then miraculously rooms were made available!! Didnt understand what game was being played. The manager then was all charm and courtesy. After the initial shock and annoyance the stay was pleasant
Recommended
for Everyoneby A verified traveler from UK
Nice rustic village hotel
Posted 19 Jul 2018Charming rustic hotel based in the etna area. Based in a quite village over looking Etna, great base to explore the etna and coastal area, we were only 30mins drive from the beautiful Taormina and beautiful beaches. The hotel it self is a charming rustic hotel with lots of traditional character. Our room had a balcony overlooking the village.
by Inese
Posted 22 Sep 2017 on Hotels
It was perfect :)
Recommended
for Everyoneby A verified traveler
Posted 27 Jul 2017
Hotel was quaint in the mountains. Not as near Taormina as expected. The room was cute almost storybook style but the beds were not comfortable. Staff was very hospitable and room was clean.
by A verified traveler from London, UK
Worst experience ever!
Posted 3 Sep 2016
Pros: Nothing
Location: Nice little town in the middle of nowhere.
Although we had initially booked the accommodation for our entire stay in Sicily (10 nights) the poor conditions of the accommodation forced us to leave immediately the premises, having to look in a rush for a new accommodation at the peak of the hot season of the island.
The service and accommodation was unsatisfactory in the following ways:
1) Five minutes into having checked in into the B&B the receptionist left the premises holding our passports overnight and without giving us any emergency contact number.
2) The walls of the accommodation were thin and permeated all the noises around: we could hear the snoring from the neighbouring rooms and in the morning the steps of people going down the stairs at 7.00 am woke us up.
3) The beds were super uncomfortable, with very hard and worn out springs. The sheets looked dirty and washed out
4) The shower cubicle was tiny, the curtain full of mold, the drainage wasn’t working so you ended up with your feet soaking in the water accumulated during your shower. The hot water supply run out after the first person in the bedroom had showered.
5) Our young daughters were placed in a room that was literally on the street and without any security other than a surveillance camera that probably wasn’t being monitored by anyone as there was no staff in place at the time.
The hotel refused to reimburse us for the nights we did not use and we were left paying double for our holiday accommodation.
Comment from Hotel Management
22 Sep 2016 by Valentino, Hotel Management
Quello che voi leggete perchè il clienti non volevano pagare.
by Annette from Uster
Great hotel close to Mount Etna
Posted 15 Jun 2016 on HotelsWonderful stay with very personal service. Home cooked meal that was delicious. Would recommend this hotel to anyone that want to stay away from big hotels. A little hard to find, had to ask local people for directions.
Recommended
for Everyoneby A verified traveler from Dubai
Best deal ever
Posted 11 Apr 2016
Pros: The staff is very good. Mr. Rosario is very proactive, kind and clever has a good English level, what makes our stay a bit easier.
Cons: Bathroom size, should be bigger, it's very narrow considering I am 1.83m height and 110Kg weight.
Location: It's a medieval village, so it means lots of mountains, bends and up and downs everywhere. Easily we've reached Taormina, Giardini Naxos, Mount Etna.
First of all I would like to thank Mr. Rosario (Manager), it's due to him our stay was simply superb, he had prepared every night our traditional Sicilian dinner and apart from that all other arrangements well care in advance for us in very good way. The hotel is quite clean and we realized that in general our stay was even better than our expectations. All staff personnel are very friendly, air conditioning works fine as well as the internet connection. I don't have a single complainant for this hotel. Only one single advise for travelers is to hire a care in advance in order to make your stay perfect!
