Ratings based on 113 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The hotel was good but there was nothing in the fridge for beverage and we need to ask for extra pillows and blankets. The room looked not ready to accommodate guests.
Comment from Hotel Management
4 Dec 2024 by The Management , Hotel Management
Dear Guest, thank you very much for taking the time to review your experience at the Blu Hotel Brixia ****. We would like to point out that the minibar service is to be considered on request and that is why it was not replenished on your arrival. With regard to the supply of pillows and extra blankets in addition to those provided in your room, we are pleased that you were able to count on the timeliness and availability of our Staff, available 24 hours a day. We hope to welcome you again in the future. Best regards,
by A verified traveler
Posted 24 Sep 2024
The hotel was very clean, quiet and the staff was very nice and pleasant.
Comment from Hotel Management
30 Sep 2024 by The Management , Hotel Management
Dear Guest,thank you for your kind feedback. We are delighted to hear that you enjoyed the cleanliness and tranquility of the Hotel, as well as the friendliness of our Staff. Providing a pleasant and comfortable experience is our top priority, and we are glad we met your expectations.We look forward to welcoming you back soon for another great stay. Best regards,
by A verified traveler
Nice hotel
Posted 23 Jul 2024 on HotelsThe hotel was comfortable and affordable. I appreciated the breakfast and private parking! About 30-45 minutes to Lake Garda as well, so a very convenient location.
Comment from Hotel Management
26 Jul 2024 by The Management , Hotel Management
Dear Guest, thank you for taking the time to share your opinion of the Blu Hotel Brixia and for the high rating that you gave to your experience. We are delighted that you appreciated the strategic location of our hotel, the services offered such as ample parking and the breakfast. We look forward to welcoming you again in the future.
by A verified traveler
Posted 18 Jun 2024
The lobby had a pungent smell and the room was so small that it looked like they just creamed the furniture in it
Comment from Hotel Management
1 Jul 2024 by The Management, Hotel Management
Good morning Sorry to hear about your negative experience, but we believe you have confused this hotel with another. We pride ourselves on our cleanliness and comfort of the rooms, and we have not received any complaints about a pungent smell in the lobby or such small rooms. I hope you can find the accommodation that best suits your needs next time.Best Regards
by A verified traveler
Posted 16 Jun 2024 on Hotels
by A verified traveler
Posted 3 Apr 2024 on Hotels
by A verified traveler
Posted 20 Sep 2023 on Hotels
Perfect hotel for overnight stop. Modern clean and staff really friendly.
Comment from Hotel Management
22 Sep 2023 by The Management, Hotel Management
Dear Customer, thank you for sharing your experience and for the positive rating. We look forward to welcoming you again in the future.Best regards The Management
by A verified traveler
Posted 3 Sep 2023
Breakfast was poor, eggs were gone when i came to breakfast, after some time there was a refill, i went to serve myself and they were completely cold.
Comment from Hotel Management
5 Sep 2023 by The Management. , Hotel Management
Dear Customer, we are sorry that your experience at our Blu Hotel Brixia was not entirely positive. In any case, we would like to point out that our staff is always available to our guests, and if you had reported your comments on the spot instead of here in the review, we would certainly have resolved the issue, and you would have been able to enjoy an excellent breakfast. We are sorry, therefore, that you rated your experience with us only on an egg issue. Sincerely.
by A verified traveler
Posted 8 Jul 2023 on Hotels
by A verified traveler
Posted 7 Apr 2023 on Hotels
