Ratings based on 95 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not 4 stars
Posted 19 Sep 2020 on HotelsEntrance to the hotel is on top of some 20 steps. There is a step free entrance at the side, but you would need to ask receptionist to open that from inside. Considering many visitors would have heavy bags, it would be better if they made the disable entrance more welcoming, instead it is a dirty entrance from outside, to a basement via some dark storage and corridor before arriving at the lift. Not a welcoming entrance for disable guests or someone with big suitcase.
The room was very basic. The safe was tiny you can't fit an iPad or small laptop and you need to ask reception for the key. The mini bar had 4 drinks in total incl 3 soft. There were no glasses in the room. No kettle. TV does not have English channel. There were extra pillows in the wardrobe but without pillow cases. Toiletries were sachets. 2 of 3 lightbulbs were gone. The telephone didn't work.
There isn't a dinning restaurant, nor a bar to chill.
You have to carry the the hotel front door key as well as room key if you return after 11pm as there isn't a 24 hr reception.
All in all this hotel does not offer 4* standards.
Staff did try to fix most things if you catch them in person (telephone didn't work).
Breakfast at the roof top offers great view and breakfast option was good.
Comment from Hotel Management
20 Aug 2021 by MaTi, Hotel Management
Dear Guest, Thank you very much for your kind review and for sharing your impressions regarding our Nantis Hotel. Hoping to welcome you again to Nantis Hotel, Regards,
by A verified traveler
Posted 14 Oct 2019 on Hotels
Comment from Hotel Management
28 Nov 2019 by Ben, Hotel Management
Dear Guest,
Thank you very much for your kind review and for sharing your impressions regarding our Nantis Hotel.
Hoping to welcome you again to Nantis Hotel,
Regards,
by A verified traveler
Posted 10 Oct 2019
the view of the med is quite striking from your room, breakfast is on the 5th floor and from there you can see the entire town fantastic, quite a nice spot for the money especially
Comment from Hotel Management
14 Oct 2019 by Ben, Hotel Management
Dear Guest,
Thank you very much for your kind review and for sharing your impressions regarding our Nantis Hotel.
Hoping to welcome you again to Nantis Hotel,
Regards,
by A verified traveler
Posted 8 Oct 2019
Hôtel is well situated, within walking distance of shops and attractions. Hotel was nice with ocean views.
Comment from Hotel Management
14 Oct 2019 by Ben, Hotel Management
Dear Guest,
Thank you very much for your kind review and for sharing your impressions regarding our Nantis Hotel.
Hoping to welcome you again to Nantis Hotel,
Regards,
by A verified traveler
Deceiving and Disappointing
Posted 22 Sep 2019 on HotelsThis place could be great, but it just isn’t. The promo picture shows that outside dining deck with that spectacular view. The problem is that deck and view is only open for the breakfast buffet. That’s it. They don’t have a restaurant for any other meals, nor is it open for guests to sit and have drinks for the rest of the day. Complete waste. There’s also a bar downstairs that also has a great view, but there’s no one there to run it. The same person who works the front desk would get you a drink.
If you get one of the rooms with a view, I guess it’s ok. We didn’t get one of those. Our room had a window with a view of an air conditioning unit. Additionally, the room was old. The doors scraped against the floor when opened and the bracket that holds the shower handle was also broken. The bed was the hardest and most uncomfortable bed I’ve ever slept in.
Comment from Hotel Management
2 Oct 2019 by G., Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!
by A verified traveler
Posted 22 Sep 2019
Comment from Hotel Management
1 Oct 2019 by Ben, Hotel Management
Dear Guest,
Thank you very much for your kind review and for sharing your impressions regarding our Nantis Hotel.
Hoping to welcome you again to Nantis Hotel,
Regards,
by A verified traveler
4 Star rating very out of date...
Posted 16 Sep 2019 on HotelsClean but very tired. Shower was claustrophobic and holder was broken so you needed to hold the shower head to do your hair (or very little hair in my case). The view from the breakfast room is awesome (as per the picture) but it's 100% self service and you have to be there early to get a seat with the view. I had a city view room as there was no other option but actually I had a view of wall masked with a banner showing a view of the harbour so "fake harbour" view would have been a more accurate description. Staff friendly and helpful on both check in and check out.
Comment from Hotel Management
20 Sep 2019 by G., Hotel Management
Thank you very much for your feedback and for the kind words spent. Hoping to welcoming you again to our Nantis Hotel, Best Regards, :-)
by A verified traveler
Posted 7 Sep 2019
Comment from Hotel Management
20 Sep 2019 by G., Hotel Management
Thank you very much for your feedback and for the kind words spent. Hoping to welcoming you again to our Nantis Hotel, Best Regards, :-)
by A verified traveler
Posted 31 Jul 2019
Although we arrived very late Anna the receptionist was very helpful and proved to be excellent all week. All the staff were really pleasant. Breakfast on the terrace was great with the wonderful view. We were disappointed with the shower which was so small there was little room to turn around in. The bar was only available if you asked at reception. Overall in our view we would recommend 2 stars would be nearer the mark.
Comment from Hotel Management
1 Aug 2019 by MaTy, Hotel Management
Thank you very much for your feedback and for the kind words spent. Hoping to welcoming you again to our Nantis Hotel, Best Regards, :-)
by A verified traveler from SJU, PR
Posted 1 May 2019
Walkable to city center (10 mins). Room floor was not clean. Bed was terribly firm. Breakfast was great. Staff service was great. Views from our room were amazing. A/C didn't work.
Comment from Hotel Management
7 May 2019 by Giuseppe , Hotel Management
Thank you very much for the kind words spent. Looking forward to welcome you again in our Nantis Hotel, kind regards