Ratings based on 77 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2022 on Hotels
To start with, the beach which one sees on the hotel's promo pictures is 1) not easily reachable (the hotel is up on the hill and no way to reach it by car from elsewhere!) and 2) very small and inconvenient. We used it only once, and went with the car to other beaches (not in the nearby, though). The hotel amenities are fine but a renovation wouldn't hurt. The hotel's own (read: awkward) full board / all inclusive policy is something to be aware of in advance (especially as regards the uses of the bar after 10pm and what's included and excluded from 'all' inclusive). The food itself was rather average (in terms of quality and choice), though the restaurant personnel was really kind and cheerful. The selection of desserts was utterly scarce (meaning one type of a so-so dessert for the dinner). Breakfasts weren't energising either: aged croissants can't just be served. In general, recommendable only with regard to a relatively low price for the stay and only if one doesn't have big plans for beach life or fancy food.
by A verified traveler
Posted 20 Jul 2022
Do not go here, they nickel and dime you throughout the stay. Pool towels, there’s a charge per person per day, same with the internet and it doesn’t even work. The all inclusive is a joke and is only available during certain times of the day. The staff is unhelpful and kitchen staff clearly did not want to be there. There was a huge dead horsefly in the salad and then on the buffet for the entire service. No one bothered to get rid of it. The place has so much potential but the management is clearly lazy. The pool closes early for no reason. Rooms are basic but there was a clump of hair when we arrived in the bathroom. On the second day we didn’t have water to shower and that was the final straw. We ended up checking out early and paid for another hotel because it was such a poor experience.
by A verified traveler
Posted 14 Jun 2022
I was a bit weary as this resort had quite a few bad reviews but I must honestly say that I had an excellent time with my girlfriend for her birthday. The staff were very pleasant (especially our host Camilla) and the facilities and activities were great. The scenery was breathtaking and the resort was only a 5 min journey to the nearest town which was beautiful. The most enjoyable thing about this resort was definitely our rooms with the spectacular views from our balcony and the swimming pool.
I highly recommend this place,
by A verified traveler
Maximum two stars, overpriced for the service
Posted 25 Jun 2017
Pros: The view of Castelsardo was breathtaking, and the location very nice
Cons: Entertainment, rooms, food, ... basically the whole place
Location: Have a car! Then there are very nice beaches relatively closeby, and some sightseeing (roccia dell'elefante)
Rooms: very poor, broken tiles, very outdated bathroom, room, bed,... A/C above the main door of the room and not in the bedroom, ...
Food: poor. Very poor breakfast, not so rich other meals, no notes on what the dishes were and contained, that was very annoying. Not consistence in payment.
Staff: very nice and friendly, often giving useful information
Entertainment: very disappointing. Low level jokes, definitively not appropriate for kids. Disappointing adult evening entertainment, Never translated, always aimed at Italian guests. Nice baby dance but that's about it.
Hotel overall: no lift anywhere, absolutely not a place for people with strollers, or disabilities.
Hotel beach: small but cute, sand and stones. Bring swim shoes
Pool: very nice, but without windy-proof umbrella! Very often the umbrella were closed
by Martyn
Castelsardo
Posted 10 Aug 2015 on HotelsFantastic Small hotel. The food was plentiful and of good quality. The staff were exceptionally friendly, attentive and helpful (Especially Francesca). The animation team were hard working without being OTT. I would have no hesitation to returning to this hotel.
Recommended
for Everyoneby A verified traveler from england
Really good holiday
Posted 14 Jun 2015
Pros: Staff, pool
Cons: Food
Location: Beaches
Would recommend to everyone!! Really good experience, good staff!!
by Amit from London
Great View from room, room OK
Posted 29 Sep 2014 on HotelsJust a average resort in all aspect from staff to service to quality and cleanness of room, location aspect may change from the aspect of stay. romantic getaway is good because of it remoteness but nice beach is miles away, poor hotel beach.
by A verified traveler
Top Anlage mit gutem Service. Viel Treppen
Posted 24 Sep 2023 on HotelsSehr schöne Anlage, gutes Preis- Leistungsverhältnis. Der Service ist top, Personal stets bemüht, alles sauber zu halten. Es gibt ei gutes Angebot an Essen zum Frühstück und zum Abendessen. Jedoch muss man viel Treppen steigen, da die Anlage in einem Felsen hineingebaut wurde. Der hoteleigene Strand ist etwas klein.
by A verified traveler
Posted 4 Oct 2022
Die aussicht ist Super und fasst nicht zu Topen ! Gute Parkmöglichkeiten auf der anlage für 12 euro am Tag oder Gratis vor dem eingang nach verfügbarkeit ! aber leider ist die anlage Stark in die jahre gekommen und das sieht und merkt mann an jeder ecke ;-( und das All inklusiv ist wirklich nicht den namen wert " Sorry " Bier, wein, Cola,sprudel, Kaffe, tee und ein paar säfte sind als getränke von der Maschine zu zapfen ? und das schmeckt mann leider auch ;-( Wasser & Bier schmeckten da noch am besten alles andere ist absolut ungeniesbar ! Nicht mal der Kaffe aus dem Automaten sind mit genuss zum Triken geignet. Das essen war Gut und genügend abwechslungsreich ( aber Bitte an alle Türkei - urlauber die das All inklusiv dort gewonnt sind ) es ist nicht mal annähernd das was ihr von dort gewohnt seid ;-) wenn ihr das erwarten dann werdet ihr definiv entäschtwerden ! den sogar ein einfacher Toast schlägt mit 5 euro extra bezahlung zwischen Frühstück und mittagessen zur kasse ;-( .......usw. für 3 bis max. 5 tage ist dieses Hotel akzeptabel aber wer länger Bucht .... naja. lasst euch Bitte nicht wie Wir von den tollen Bildern Täuschen den diese geben nicht das wieder was ihr vor ort sehen und erleben werdet ! das Personal ist aber super und auch sehr freundlich und macht die Manament fehler des Hotel etwas erträglicher ( danke auch an Andrea von der Reception der und sehr geholefen hatte in allen fragen ... ) auch die Damen und Herren vom Service die wie Fleissige Bienchen....
by A verified traveler
Posted 30 Sep 2022
