Ratings based on 78 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Author, Hotel Management
Dear Sheeba,
Thank you for taking the time to share your experience at our hotel. We appreciate all feedback from our guests, both positive and negative, because it helps us improve our services.
We are sorry to hear that your stay did not meet your expectations. Our goal is to provide exceptional service and comfortable accommodations to all our guests, and we apologize if we did not live up to your visit.
We thank you again for choosing our hotel and wish you the best in your future travels.
Phoebe Farolfi
General Manager
Fontanelle Estate
by A verified traveler
Posted 27 Sep 2024 on Hotels
Comment from Hotel Management
10 Oct 2024 by Author, Hotel Management
Dear Tim,
Thank you so much for choosing to stay at our hotel during your recent trip to Tuscany. We are thrilled to hear that you had a wonderful time here.
We hope to have the pleasure of welcoming you back on your next visit.
Phoebe Farolfi
General Manager
Fontanelle Estate
by A verified traveler
Posted 19 Aug 2024
The most gorgeous hotel! The service was perfect and the food was amazing. I hope to return again one day!
Comment from Hotel Management
10 Oct 2024 by Phoebe Farolfi General Manager Fontanelle Estate, Hotel Management
Dear Carline,Thank you for sharing your wonderful experience at our hotel. We are delighted to hear that you had a perfect stay and enjoyed the beauty of our hotel. Our team takes great pride in providing exceptional service to our guests and we are happy to know that we were able to meet your expectations.Moreover, we are glad that you had a memorable dining experience with us. Our culinary team strives to deliver delicious and high-quality food for our guests, and it brings us joy to know that we succeeded in doing so.We sincerely appreciate your kind words and hope to welcome you back one day. It would be our pleasure to have you as our guest again.
by A verified traveler
Incredible views, beautiful hotel
Posted 13 Jul 2024 on HotelsOne of the most amazing locations we’ve ever stayed in, the views were so incredible and the wine safari at the vineyard was perfect. The hotel itself was also beautifully done and the staff were all super friendly and helpful.
Comment from Hotel Management
14 Jul 2024 by Phoebe Farolfi - General Manager HOTEL LE FONTANEL, Hotel Management
Dear valued guest,Thank you for choosing our hotel for your stay . We are glad to hear that you enjoyed your overall experiances on property thus we were able to make it even more memorable. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for more special moments. Sincerely,
by A verified traveler
Posted 19 May 2024
Such a beautiful property! Best 5 star out there. They made our honeymoon very special.
Comment from Hotel Management
14 Jul 2024 by Phoebe Farolfi - General Manager HOTEL LE FONTANEL, Hotel Management
Dear valued guest,Thank you for choosing our hotel for such a special occasion. We are glad to hear that you enjoyed your honeymoon at our beautiful facility and that we were able to make it even more memorable. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for more special moments. Sincerely,
by A verified traveler
5 stars!!!! Amazing stay.
Posted 20 Sep 2023 on HotelsThis was our favourite place to stay in Italy! The photos don’t do this property justice. The quality of the resort and the service are 5 star!
Comment from Hotel Management
4 Oct 2023 by Phoebe Farolfi GM Fontanelle Estate, Hotel Management
Dear Hotels.com user,Thank you for taking the time to share this amazing review about Hotel Le Fontanelle.we are delighted to know that you had a wonderful time with us and really hope to have a chance to welcome you back soon.Kind regards,Phoebe FarolfiGM Fontanelle Estate
by A verified traveler
Posted 14 Aug 2023
this property lives up to its reputation and track record as one of the best luxury properties in Tuscany. we will be back!!!
Comment from Hotel Management
15 Aug 2023 by Phoebe farolfi GM Fontanelle Estate, Hotel Management
Dear Jason,Thank you for your kind feedback. We are delighted you had an amazing and wonderful experience at Fontanelle Estate. It is a perfect getaway location to relax and take in the beautiful views.We look forward to welcoming you back to enjoy another memorable stay.Sincerely,Phoebe farolfiGM Fontanelle Estate
by A verified traveler
Posted 16 Jul 2023
Amazing place to stay in Tuscany!
Comment from Hotel Management
19 Jul 2023 by Phoebe Farolfi GM Fontanelle Estate, Hotel Management
Dear TheCPPluxury,Thank you for taking the time to review our house, following your recent stay at The Club House.We very much appreciate your comments and feedbacks and happy to know that you manage to appreciate and enjoy our Estate!We look forward to welcome you back toFontanelle Estate soon!Kind regards,
by A verified traveler from Irving
Posted 13 Jul 2023
Comment from Hotel Management
15 Aug 2023 by Phoebe Farolfi GM Fontanelle Estate, Hotel Management
Dear George,Thank you for your feedback. We are thrilled you had an aour kind compliments are very much appreciated. We look forward to extending another warm welcome on your next visit.Kind regards,Phoebe Farolfi GM Fontanelle Estate
by A verified traveler
Posted 2 Jul 2023
Exquisite resort! Everything was perfect from the staff to the room and amazing food. All the amenities are top shelf including the luxurious pool. We will definitely return. Most memorable was the dedicated staff who made our vacation perfect. We highly recommend to other travelers!
Comment from Hotel Management
19 Jul 2023 by Phoebe Farolfi GM Fontanelle Estate, Hotel Management
Dear Expedia user, Thank you for your lovely words . As delivering world-class hospitality and moments of delight for all our guests is crucial, we are pleased to hear that you had a wonderful stay with us, morover to know that the staff made it special for you!We await the pleasure of welcoming you once again.Kind regards,
