Ratings based on 486 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Staff are friendly & helpful.
by A verified traveler
Posted 24 Sep 2024
One fine property. We had almost lost hope to see hospitality again since Covid. A real gem of a hotel with a excellent concierge team that arranged transportation and services to see Venice and surrounding islands Murano and Burano but also to to a cruise departure and arrival in Trieste. Excellent location. Thank you.
Comment from Hotel Management
5 Nov 2024 by Alain Bullo - General Manager, Hotel Management
Thank you so much for sharing your experience with us! It’s wonderful to hear that our concierge team was able to make your stay seamless and memorable, with all the arrangements. We’re also glad you enjoyed our central location. We look forward to welcoming you back for more memorable experiences in the future.
by A verified traveler from Edgware
Posted 17 Sep 2024
One of the nicest hotels we have stayed in. Staff were very helpful and within a few minutes walk from the square. I would definitely stay there again
Comment from Hotel Management
5 Nov 2024 by Alain Bullo - General Manager, Hotel Management
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our staff helpful. Our convenient location is definitely a plus, and we would be delighted to welcome you back for another visit in the future!
by A verified traveler
Posted 14 Sep 2024
A special hotel in a special location. Highly recommended.
Comment from Hotel Management
5 Nov 2024 by Alain Bullo - General Manager, Hotel Management
Thank you for your kind words! We’re so glad you enjoyed your stay and appreciated our special location. We look forward to having the pleasure of hosting you again in the future!
by A verified traveler
Posted 1 Sep 2024
This is a truly wonderful hotel, the concierge assistance we received was outstanding
by A verified traveler
Posted 25 Aug 2024
Thank you very much for the wonderful stay. Very helpful staff and beautiful rooms
We travelled with our kids and they absolutely loved it
Thank you!
by A verified traveler
Posted 24 Aug 2024
Unbelievable place! Service and amenities are excellent!
by A verified traveler
Posted 15 Aug 2024
Excellent.
by A verified traveler
Our opinion
Posted 7 Aug 2024 on HotelsBy far, Venice is the most beautiful city I have ever been to. Hotel located very well but view obscured by the market stalls in front . Took away all the charm and luxury
by A verified traveler
Posted 31 Jul 2024
Excellent location. A little touristy. But certainly puts you in the center of all. Close to public and private transit. Close to shopping and all restaurants.
Concierge, was so accommodating. Had great suggestions and eager to help. Led us to more local restaurants and away from tourist places. Helped arrange transfers. Was overall very helpful.
