Ratings based on 142 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Sep 2024
We really appreciated the complimentary bottled water, canned soft drinks, tea and cookies. Our room was spacious but the bathroom needed a little maintenance. Located on the Grand Canal with beautiful view and close to a water bus stop.
by A verified traveler
Posted 18 Aug 2024
We love everything about the hotel B& B privacy and the location was perfect. Thank you .
by A verified traveler
Average hotel
Posted 15 Aug 2024 on HotelsBig room but the AC is in the wrong place and does not make the main room cold. I paid for breakfast but the women told me that we could not use the food.
by A verified traveler
Great little stay in Venice
Posted 8 Aug 2024 on HotelsThe room was great! Love the location, and we loved our stay! The one problem was we made our booking after 3:00pm, Hotels.com did not forward the email from. The B&B with our building entry code until the next morning! This was a big problem, but not of the B&B staff, it was a Hotels.com error! Thankfully we met a person at the entry that assisted us, as there isn’t any reception after 2:00pm
Would highly recommend this B&B, affordable comfort with a great location
by A verified traveler
Posted 30 Jul 2024
This was an excellent option for my family of four. We were able to check in after hours. The rooms were large and cozy. We LOVED the air conditioning!!
by A verified traveler
Posted 19 Jul 2024
Poor communication, especially when it was needed.
This apartment was not at all like the photos. Run down, barely usable bathtub (no stand up shower), bathtub broken and holes in the wall, AC barely worked (at best I would guess 24 or 25 Celsius) and old lights that gave off heat didn’t help. Sweated all night. (Worth noting we stayed in a different rental the night before and the AC worked amazing, cooling to our requested 21 degrees. We also stayed in a place 2 nights before without AC and this place was far hotter in the evening likely because the AC was creating heat as it chugged along ineffectively. Beds were hard but that’s totally ok if you have good pillows, which this unit did not. So crappy sleep. For what we paid they could for the AC repair and buy new pillows.
Wifi wasn’t available. We sent an inquiry (the only time we got a personal response) but no matching network available. Fortunately our kids determined that the router was unplugged and sorted it.
Though we had asked in advance to store our luggage early, but no response. So instead we arrived right at check in time. But the instructions were inaccurate and we sat inside the front door trying to contact someone for more than 20 mins. Finally, we took it upon ourselves to explore the building and managed to find the cleaning lady. She was wonderful, though mentioned it would be an hour before the room was ready. However we were just glad to drop our luggage and finally explore beautiful Venice.
by A verified traveler
Posted 5 Jul 2024
by A verified traveler
Posted 26 Jun 2024 on Hotels
by A verified traveler
Posted 14 May 2024
by A verified traveler from Falmouth
Posted 30 Dec 2023
Totally authentic, atmospheric, amazing views, great breakfast, helpful staff, very good value - highly recommended.
