Ratings based on 36 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
We could not find this hotel. Not even with the GPS! It kept taking us somewhere totally different. It was getting late and we were tired so we ended having to find a different location and staying somewhere else. Sounds like a lovely place, but no signs for it and seemed impossible for Mapquest to locate it.
Comment from Hotel Management
11 Oct 2024 by Experience Boutique Hotel - Villa Cimmino, Hotel Management
Dear Margaret,thank you for taking the time to share your feedback.We are sorry to hear about your experience.Our reception is open 24 hours a day, our staff would have been happy to assist you if you had only asked.We hope to have a second chance to hosting you in the future.King regards
by A verified traveler
Posted 28 Sep 2024
Love the view from the room very clean and spotless great service and staff the restaurant a few blocks from the hotel very good and great prices breakfast with different items
Comment from Hotel Management
28 Sep 2024 by Experience Boutique Hotel - Villa Cimmino, Hotel Management
Dear Mrs Silvia,Thank you for taking the time to express your opinion.We are happy to meet all your expectation and make your stay pleasant. We hope to host you again in the future.Thank you again for choosing Experience Boutique Hotel!King Regards,Reception Department
by A verified traveler
Posted 11 Sep 2024
Air Conditioner did not work.
Comment from Hotel Management
12 Sep 2024 by Experience Boutique Hotel, Hotel Management
Dear Chris, Thank you for taking the time to express your opinion,we thank you for the positive evaluation, for us it is really important. We are sorry to learn that your experience, like that of guests who have stayed in the same period as you, has been burdened by discomfort due to the technical failure that affected the air conditioning system. Since there is no maintenance worker available 24 hours a day, each intervention can be carried out starting from 7:00 am. We hope that apart from this unexpected event your stay was pleasant, We apologize again for the inconvenience and look forward to welcoming you in the future to make your stay unforgettable. Best regards
by A verified traveler
Posted 11 Jun 2024 on CheapTickets
This is such a unique property and it is absolutely beautiful. The staff was amazing and very accomodating in all areas. There are weddings there most nights but it was not an issue for me. I hope to be back!!
Comment from Hotel Management
12 Jun 2024 by Experience Boutique Hotel , Hotel Management
Dear Mrs. Alice;we would like to thank you again for choosing us. Your words fill us with joy. It was a pleasure for us to welcome you and make your stay as enjoyable as possible. We hope to see you again soon.
by A verified traveler
A property with a view to die for
Posted 3 Apr 2024 on HotelsWe booked this hotel on line expecting a nice property. What we found when we arrived was exceptional the room and service were great the breakfast was perfect.
But best of all was the view across the Bay of Naples to Vesuvius at night we sat at the window with a glass of wine enjoying the view
Comment from Hotel Management
18 May 2024 by Experience Boutique Hotel , Hotel Management
Dear Mr. Duff,we would like to thank you once again for choosing Experience Boutique Hotel and for taking the time to express your opinion.We are really happy to meet all your expectation and make your stay pleasant.It is an honor for us to receive apprecitaion like yours, we will carry it in our hearts and treasure it to always improve!We really hope to host you again in the future.Kind Regards,Experience Boutique Hotel
by A verified traveler
Posted 26 Aug 2018 on Hotels
by A verified traveler from Milton Keynes
Nice Italian hotel
Posted 26 Jul 2017
Pros: It was very clean, their housekeeping team were very thorough
Cons: Breakfast options
Location: You really need a car (there is parking) as not that much around. There is a petrol station nearby and a restaurant within walking distance
Beautiful hotel that obviously is booked for many occasions. For the week that we were there, there was either a wedding or other formal event. Our room faced the entrance and in honesty, even when there were fireworks, it was not that noisy. It appeared to be a hotel for visiting Italian families (which isn't a bad thing), a few staff were confident in speaking English with us (we did try leaning a few basic phrases which they seemed to appreciate).
The room was spotless, the TV only had Italian channels, small but clean bathroom and air con. I found the bed to be very hard and if you are fidgety in bed then your partner will feel every movement. Saying that, as the hotel is just of the main road, you can't hear too much of the normal traffic noises, however I did notice lots of emergency vehicles with sirens.
Breakfast was included, which was advertised as a buffet, but on our first couple of mornings, it was two (huge) sweet pastries and a plate of sweet biscuits and jams. We both really missed something savoury like cold meats or cheese. The coffee machine gave out perfectly fine coffee, however the juice machine didn't work on the first day and tasted like cordial as opposed to juice. We didn't end up going to breakfast until the last day.
On our firsts evening, we stayed in for dinner (we were the only ones) and it was a small menu understandably. We both ordered the fried steak (very grisly) which came with a dressed green salad, ending with a plate of fruit
by Paula from Niagara falls
They try hard but...
Posted 19 Jun 2016 on HotelsThe hotel itself was quite nice. However, only one employee speaks English and he is rarely around. They try their best but it is very difficult to get anything answered. They double booked our room so we had to change rooms the second day in order to get the balcony we had paid for.
The location is EXTREMELY hard to find. We got lost and the GPS sent us into a downtown area with really narrow one way streets with hairpin curves. Use caution and stay on the highways.
Breakfast is good but dinner isn't.
by Philip from Yorkshire, UK
Lovely hotel, good for visiting further afield
Posted 17 Sep 2015 on Hotels5 night stay, car a must as hotel 20 minute walk (down steep hill - and up hill back!) from train station and remote from anything else. Beautiful gardens and views. Main road outside very noisy. Used for local events and weddings so car park can get full.
Castellammare is not (yet) a tourist destination.
Hotel staff very friendly and despite some communication difficulties were very helpful
Recommended
for Everyoneby A verified traveler from Victoria BC
Beautiful view and garden
Posted 8 Sep 2015This hotel is on a hillside and was hard to get in and out of in a vehicle. The staff was very helpful and friendly. The view from our room was stunning, despite a crane being parked across the street and a building under construction across the way. The food was excellent. The room was small but clean, but the sink leaked. Free wifi but was very spotty and slow. Breakfast variety was good. We were happy for the price.
