Ratings based on 80 Verified Reviews

3.7 out of 5
66% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Jul 2024
Very helpfull and utterly kind staff. Good service. Nice and clean accomodations. There is a huge swimming pool and a warm one. Nature does the rest: the lake and surroundings are spectacular with many possible activities. Perhaps some options are a bit overpriced.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2024 on Orbitz
4 out of 5
by A verified traveler

Posted 7 Dec 2019
Been coming here for past 5 years and can do with a touch up
4 out of 5
by A verified traveler

Diamond in the rough

Posted 5 Nov 2018 on Hotels
Nice Resort from the inside of the complex. Several nice lakes, big pool. Very nice staff. Very nice restaurant. Nice Spa. Local area just outside of the complex..not so nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

An hidden heaven

Posted 26 Oct 2017
It's quite difficult to find because it's in the middle of a natural park, but when you arrive you can leave the world apart. On the entry there's a wonderful swimming pool, then at the reception there's a well prepared staff that illustrated to us everything about the resort. We stayed in a lodge on the lake, and to get there with our luggage there was a shuttle provided by the hotel. Inside the lodge there's every commodity you can imagine: cold/hot air conditioner, wifi, a tv a minibar. The place is extremely quiet, you can sleep in total peace. If you need to eat there's even a restaurant with good and well prepared food with local ingredients and convenient prices so no need to go outside for us (for a good pizza and a soda drink you can spend around 10 pounds per person). Absolutely racomanded.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean and friendly

Posted 26 Oct 2015
Have stayed here before and will probably stay again
1 out of 5
by A verified traveler

Do Not Stay Here!

Posted 15 Aug 2015 on Hotels
We booked Plana Resort based on the outdoor activities for our teenagers and "four star" resort beauty. We arrived in the evening after driving from Germany. It took an extra hour to find the resort because of the website's incorrect address; it didn't show up in our GPS. We asked a store owner for directions-he got in his car and we followed him! The actual resort verses the web photos was striking-"one star" in our opinion. Checkin took an hour. A boy drove us in a golf cart along a dirt road surrounding the resort, to our cottage on the lake (closer in resemblance to a shack on a pond). We were covered in dust and welcomed by the predominant foul farm and fish stench! The next day we woke up to ants and a gecko in our bed. The light revealed our balcony's condition-large spiders, bird droppings, leaves, and dirt on the table and chairs. I went to ask the front desk for cleaning. They were busy, so I sat on an upholstered chair. Out flew flies from inside! In the parking lot, we were appalled to discover thousands of tiny ants crawling inside and out of our car. A guy in the parking lot commented, "You're at an ecoparco." and shrugged his shoulders. We drove out of Plana Resort leaving a cloud of dust behind us. As we headed to the nearest store to buy bug fumigators, ants flew at us out of the air-conditioning vents and crawled all over us (ants in our pants-LOL). Lastly, we learned the area is not safe.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2015 on Hotels
3 out of 5
by Annetta from Johannesburg South Africa

Italy Cycling Holiday

Posted 28 Jun 2015 on Hotels
The Plana Resort is a haven in a not so savory little town. Castel Volturno is nothing to write home about at all, from what we saw it has nothing to offer holiday makers. Plana Resort on the other hand is exactly what it's name describes, a fully self-contained resort, large swimming pool, lots of entertainment for children and a very reasonably priced restaurant with good food. There is nothing much to do or see outside of what the resort has to offer. It's not a place to go if you're looking for a peaceful get away. We arrived on a Saturday afternoon, not sure if it is like this every day but there were loads of people in and around the swimming pool area and loud music was blaring for hours until about 8 at night. Luckily the rooms are quite sound proof so it didn't negatively affect us once we were in the room. The rooms are quite basic but functional, it had a nice bathroom and shower and the air conditioning worked well. Breakfast was very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from GB

Nice quiet place to relax at

Posted 6 Nov 2014
On arrival we were pleasantly surprised.greeted with a polite and happy smile. Staff very helpful and polite . Hotel clean and tidy very relaxed during our stay