Ratings based on 151 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Delicious sushi place right down the street! Nice hotel and staff and easy parking We had a great stay here
5 out of 5
by A verified traveler

Posted 16 Apr 2024
It’s very nice but dated.
5 out of 5
by A verified traveler from Richmond Hill

Posted 5 Dec 2023
great staff
3 out of 5
by A verified traveler from USA

Posted 29 Feb 2020
4 star is absolutely over rated, this facility presents itself with many outdated features, you get what you pay for, friendly staff and good location, needs mayjor lyft to attract customers
5 out of 5
by A verified traveler from San Francisco, CA

Posted 22 Sep 2019
New hotel, in good conditions, close to the Abbey.
Comment from Hotel Management
2 Nov 2019 by Barbara, Hotel Management
Grazie per la sua recensione da parte di tutti noi dello staff
5 out of 5
by A verified traveler

fully recommended

Posted 5 May 2019 on Hotels
Fantastic inside and out, great secure parking, friendly staff, lovely breakfast, will def stay again..
Comment from Hotel Management
3 Jul 2019 by Barbara , Hotel Management
Thank you so much for your kind revenue we love take care.... so lets come back soon to vist us
5 out of 5
by A verified traveler

Posted 18 Sep 2018 on Hotels
Everything about this hotel was excellent. In particular the staff, who were very friendly and couldn’t do enough to make our stay there memorable.
Comment from Hotel Management
8 Oct 2018 by Barbara , Hotel Management
Thank you so much for your kind feedback our Staff
2 out of 5
by A verified traveler

Very tired and very poor air conditioning

Posted 23 Jul 2018 on Hotels
The hotel is very old and tired and needs an urgent renovation. There is almost no A/C and the room was always uncomfortably hot
Comment from Hotel Management
30 Jul 2018 by Giorgio, Hotel Management
we are very sorry to ear that your stay was unconfortable the temperature in Italy are very hot right now . for the style of the hotel it is an objective opinion, however, your opinion is important for us to improve. thanka lot the Director
4 out of 5
by A verified traveler

Posted 23 May 2018
Noisy guests, kept awake until 2.30 am . and the charge was different to the price quoted when booking .
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