Ratings based on 789 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from EDMONTON

This traveler left a rating score only Posted 24 Nov 2024
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Very nice hotel right off the highway. Has a restaurant onsite with a bar and serves a good breakfast.
Comment from Hotel Management
24 Nov 2024 by Holiday Inn Casper-East Team, Hotel Management
Dear Edna,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your experience enjoyable.Your kind words mean the world to us and motivate us to continue providing exceptional service. It was truly a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Holiday Inn Casper-East Team, Hotel Management
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your experience enjoyable.Dear Jose,Your kind words mean the world to us and motivate us to continue providing exceptional service. It was truly a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.
5 out of 5
by A verified traveler

Posted 30 Sep 2024
N/A
Comment from Hotel Management
7 Oct 2024 by Holiday Inn Casper-East Team, Hotel Management
Hello Clifford,Thank you for the rating !!Safe Travels
4 out of 5
by A verified traveler

Posted 20 Sep 2024
For the rate, no breakfast included
Comment from Hotel Management
23 Sep 2024 by Holiday Inn Casper-East Team, Hotel Management
Greetings Lauri,Thank you for your feedback, we value it.Safe Travels.
5 out of 5
by A verified traveler

Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Holiday inn Casper-East Team, Hotel Management
Greetings Marcheta,Thank you for the 10 out of 10 rating ! We are grateful !Safe TravelsHoliday inn Casper-East Team
3 out of 5
by A verified traveler

Posted 25 Aug 2024 on Orbitz
You’re charging a premium rate for Casper, you should be premium but it is sliding a bit. Mascara on my pillow and bed, change all beds not just the one that appears to have been slept in and your towels are aging time to give customers who are paying 200 plus a night a softer more absorbent and even whiter towel!
Comment from Hotel Management
28 Aug 2024 by Holiday inn Casper-East Team, Hotel Management
Hello Brad,Thank you for taking the time to share your feedback, it is appreciated !Safe TravelsHoliday Inn Casper-East Team
5 out of 5
by A verified traveler

Posted 21 Aug 2024
Comment from Hotel Management
23 Aug 2024 by Chelsea O., Hotel Management
Hello Tawnya,Thank you for the solid 5 rating, we are so grateful that you enjoyed your stay at our property. We can't wait to welcome you again soon. Safe travels,your Holiday Inn Casper-East team
5 out of 5
by A verified traveler

Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Holiday inn Casper-East Team, Hotel Management
Greetings Cynthia,Thank you for the 10 out of 10 rating !We hope to have you as our guest again in the future !Holiday inn Casper-East Team
4 out of 5
by A verified traveler

Posted 6 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Holiday inn Casper-East Team, Hotel Management
Hello Elham,Thank you for the 4 out of 5 rating !Safe Travels Holiday inn Casper-East Team