Ratings based on 77 Verified Reviews

4.5 out of 5
88% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 May 2024
The front desk staff were very friendly and helpful. The facility is wonderfully maintained and polished. Everything worked !
Comment from Hotel Management
19 Jun 2024 by Garni Gardenia, Hotel Management
Thank you for your kind comment. We hope to welcome you again soon. Kind regards Gardenia Team
5 out of 5
by A verified traveler

Posted 27 Oct 2023 on Ebookers
Very good value for money - will return when in the area.
Comment from Hotel Management
29 Oct 2023 by Garni Gardenia, Hotel Management
Thank you for your kind comment. We hope to welcome you again soon. Kind regards Gardenia Team
5 out of 5
by A verified traveler

Posted 24 Apr 2023
Very nice hotel and super friendly stuff.
3 out of 5
by A verified traveler

Posted 23 Sep 2022
The hotel is considered 4 stars hotel in Expedia. However when you arrive to the hotel, you will notice the hotel has a different name and it is rated as a 3 stars hotel.
5 out of 5
by A verified traveler

Posted 7 Jul 2022
The staff was very friendly and eager to make our stay as pleasant as possible. The grounds were comfortable and the area/region is beautiful. Thoroughly enjoyed our stay.
5 out of 5
by A verified traveler

Posted 6 Sep 2019 on Hotels
Staff were so friendly and helpful. Picked us up from the station and dropped us off again. Recommended where to go for dinner.
4 out of 5
by A verified traveler from Reggio Emilia

Posted 28 Jul 2019
It is cosy and calm At walking distance from Lugano lake and 10 minutes from ITALIAN border
4 out of 5
Recommended
for Everyone
by A verified traveler

5 minute walk to small village on Lake Lugano.

Posted 4 Jul 2018
Very nice hotel. Nice spot for a stay in Lugano region. Quiet, practically on the lake. Very helpful and friendly staff. Attractive combo of Italian hospitality and Swiss efficiency.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Chile

Nice place, lovely location

Posted 14 Sep 2017
Beautiful surroundings, the hotel is in Caslano, near Lugano. For staying here You have complimentary tickets For public bus and Train. the hotel is good.
5 out of 5
by A verified traveler

Qiet and clean hotel

Posted 25 Sep 2016 on Hotels
Warm welcomming