Ratings based on 77 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
The front desk staff were very friendly and helpful. The facility is wonderfully maintained and polished. Everything worked !
Comment from Hotel Management
19 Jun 2024 by Garni Gardenia, Hotel Management
Thank you for your kind comment. We hope to welcome you again soon. Kind regards Gardenia Team
by A verified traveler
Posted 27 Oct 2023 on Ebookers
Very good value for money - will return when in the area.
Comment from Hotel Management
29 Oct 2023 by Garni Gardenia, Hotel Management
Thank you for your kind comment. We hope to welcome you again soon. Kind regards Gardenia Team
by A verified traveler
Posted 24 Apr 2023
Very nice hotel and super friendly stuff.
by A verified traveler
Posted 23 Sep 2022
The hotel is considered 4 stars hotel in Expedia. However when you arrive to the hotel, you will notice the hotel has a different name and it is rated as a 3 stars hotel.
by A verified traveler
Posted 7 Jul 2022
The staff was very friendly and eager to make our stay as pleasant as possible. The grounds were comfortable and the area/region is beautiful. Thoroughly enjoyed our stay.
by A verified traveler
Posted 6 Sep 2019 on Hotels
Staff were so friendly and helpful. Picked us up from the station and dropped us off again. Recommended where to go for dinner.
by A verified traveler from Reggio Emilia
Posted 28 Jul 2019
It is cosy and calm
At walking distance from Lugano lake and 10 minutes from ITALIAN border
Recommended
for Everyoneby A verified traveler
5 minute walk to small village on Lake Lugano.
Posted 4 Jul 2018Very nice hotel. Nice spot for a stay in Lugano region. Quiet, practically on the lake. Very helpful and friendly staff. Attractive combo of Italian hospitality and Swiss efficiency.
Recommended
for Everyoneby A verified traveler from Santiago, Chile
Nice place, lovely location
Posted 14 Sep 2017Beautiful surroundings, the hotel is in Caslano, near Lugano. For staying here You have complimentary tickets For public bus and Train. the hotel is good.
by A verified traveler
Qiet and clean hotel
Posted 25 Sep 2016 on HotelsWarm welcomming